Entry Level HVAC Service Technician New Era Plumbing & HVAC Dracut, MA Job Details Full-time $30 - $40 an hour 21 hours ago Benefits Paid holidays Disability insurance 401(k) 3% Match Health insurance Dental insurance 401(k) Paid time off 401(k) matching Opportunities for advancement Qualifications Field service equipment repair Customer communication In-person customer service Electrical schematic reading and interpretation Company vehicle operation Driver's License Electrical layout diagram interpretation Mechanical troubleshooting EPA Certification Full Job Description Entry Level HVAC Service Technician $30-$40/hr + SPIFFsCommission | Full-Time | Dracut, MA At New Era PlumbingHVAC, we've built our reputation on quality workmanship, honest service, and treating our employees with respect. We're looking for a Residential HVAC Service Technician who has a solid foundation in the trade and wants to continue growing their skills while working for a company that values work-life balance and professional development. Whether you're a seasoned technician or someone with a few years of residential service experience looking to take the next step, we'd love to hear from you. Why Join New Era? Work-Life Balance Matters Typically only 3-4 service calls per day Limited on-call rotation - emergency calls only No overloaded schedules or burnout culture Take-home company vehicle Consistent, year-round work Competitive CompensationBenefits $35-$45/hour depending on experience Performance-based SPIFFs and commission opportunities Health and dental insurance 401(k) with 3% company match Paid Time Off Paid birthday off Short-term disability coverage TrainingGrowth Opportunities Ongoing technical training and development Company-provided tablet, uniforms, and tools Supportive management team invested in your success Opportunities to advance as the company continues to grow A Team You'll Enjoy Working With We're proud of the culture we've built. From company cookouts and fishing trips to holiday celebrations and team events, we work hard, support one another, and enjoy having fun together. What You'll Do Diagnose and repair residential heating and cooling systems Perform preventative maintenance and seasonal tune-ups Troubleshoot electrical, mechanical, and airflow issues Educate homeowners on repair options and system recommendations Deliver exceptional customer service and professionalism Communicate effectively with dispatch, management, and team members Qualifications 3+ years of residential HVAC service experience EPA Certification Basic troubleshooting and diagnostic skills Ability to read wiring diagrams and technical manuals Valid driver's license with a clean driving record Strong communication and customer service skills Positive attitude and willingness to learn Preferred (But Not Required) NATE Certification HVAC trade school education Experience with ServiceTitan or similar field service software Experience with sheet metal, ductwork, or airflow diagnostics