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Commercial HVAC Service Technician
Job Description
At RTS Mechanical, our elite service technicians don't just repair and maintain systems; they create exceptional customer experiences and are committed to continual growth and improvement. Over a decade ago, Ron Spande founded this company to set a new standard in commercial HVAC service, maintenance, and system optimization. Today, RTS Mechanical remains a thriving, family-owned company with a clear mission: to develop elite leaders who inspire trust, deliver exceptional service, and create lasting impact. We're looking for a Commercial HVAC Service Technician to join our team—performing expert repairs, providing exceptional customer service, ensuring outstanding system performance, and best-in-class communication. Why Work for Us? At RTS Mechanical, we're more than just a company—we're a family with a purpose. We Believe in
Leadership:
Our mission is to develop elite leaders. That means investing in YOU with mentorship, training, and a clear growth path.
Family-Owned, Customer-Focused:
For over a decade, we've built a reputation for excellence. We take care of our employees so they can take care of our customers. Core Values in
Action:
Integrity :
We Do What We Say - Our Word is
Our Bond Grit :
We see opportunity in every challenge and we rise up
Respect :
We care and we communicate fast
Ownership :
We See It. Own It. Solve It. Do It.
Winning :
We Foster Positive Attitudes and We Continuously Improve At RTS Mechanical, our purpose is simple: to develop and unlock our true potential - to lead through serving our partners, families, and community. Your Responsibilities
•
Timely Service Execution:
Perform service, maintenance, and emergency repairs with precision, ensuring prompt arrivals and efficient completion to meet client schedules and expectations.
•
Exceptional Customer Communication:
Act as the primary point of contact for commercial clients while on-site, providing clear verbal and written updates on job progress, service recommendations, and completion details to ensure outstanding customer experiences.
•
Work Order Accuracy:
Document visit summaries thoroughly, capturing job scope, materials used, and detailed notes to support seamless invoicing and reporting.
• Collaboration for
Efficiency:
Work closely with service coordinators, other technicians, and management to optimize workflows, share insights, and maintain high operational standards.
•
Proactive Problem Solving:
Address on-site challenges, urgent repair needs, and customer concerns with professionalism, quick thinking, and a focus on delivering solutions that exceed expectations.
•
Detailed Documentation:
Maintain accurate records of service activities, including repair notes, parts used, and client interactions, ensuring all data is complete for operational and billing purposes.
What You Bring Technical Experience:
3+ years of hands-on experience in commercial HVAC service, maintenance, and/or repair, with a proven track record in a fast-paced service environment.
Effective Communication:
Strong verbal and written communication skills to engage with clients, explain technical details clearly, and keep all stakeholders informed.
Organized and Efficient:
Exceptional ability to manage service tasks, prioritize workloads, and document work accurately to ensure timely and high-quality outcomes.
Tech Proficiency:
Familiarity with MS Office, BuildOps, or similar HVAC service software for logging service details and accessing job information.
Customer-Centric Mindset:
A passion for delivering exceptional service, resolving client concerns, and building lasting relationships through professional interactions.
Adaptable Problem-Solver:
Sharp problem-solving skills with the ability to diagnose issues, adapt to challenging situations, and deliver solutions under pressure.
What We Offer Growth Opportunities:
Be part of a company that develops leaders and provides a clear career path.
Positive Culture:
Work in a team environment that values respect, collaboration, and performance.
Impactful Work:
Take pride in keeping commercial HVAC systems running smoothly for businesses across the region.
Work-Life Balance:
We believe in working hard and living well, ensuring you have time to focus on what matters most. If you're ready to take control, optimize efficiency, and be a critical part of a growing commercial HVAC team , apply today!
Job Type:
Full-time Pay:
$30.00 - $45.00 per hour
Benefits:
401(k) 401(k) matching Company truck Dental insurance Fuel card Health insurance Health savings account Paid time off Professional development assistance Retirement plan Vision insurance
Work Location:
In person
Benefits
- Paid Time Off (PTO)
- 401(k) Plans
- Professional Development
- Other Retirement and Savings