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II
ICS (Interior Climate Solutions)
HVAC Service Manager
Career Insights for HVAC Mechanic / Installer
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Scorecard
Based on North Carolina data
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What they do
A HVAC Mechanic or Installer installs and repairs heating, air conditioning, and ventilation units.
$54,146 / year median in North Carolina
+7% projected growth
Job Description
Area HVAC Service Manager Reports to Operations Manager Duties to Include Recruiting and development of HVAC service team Delivery of all company goals and metrics Provide customer satisfaction to HVAC clients. Evaluate and perform annual reviews with operations manager approvals. Review company reports and share with team. Escalation point for callbacks Successfully promote company's image, appearance, and reputation Manage customer relationships for assigned area. Maintain and communicate weekly activity schedule. Ensure efficient and well-planned scheduling of all calls. Ensure area meets or exceeds customer and company SLA requirements. Manage HVAC dispatchers and ensure company systems and procedures are followed. Bottom line accountability for assigned divisions. Manage labor and material costs for HVAC operations.