LINCOLN HEATING & AIR HVAC SERVICE & SALES TECHNICIAN TURN YOUR HVAC SKILLS INTO A HIGH-INCOME CAREERTECHNICAL SKILL + CUSTOMER TRUST + SOLUTION-BASED SALES
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OPPORTUNITY
Are you an HVAC technician who takes pride in diagnosing problems, fixing equipment, helping homeowners, and finding the right solution ? Are you looking for more than another service job? Do you want to work for an established HVAC company that will invest in your development, reward performance, and give you a real path to grow? Then Lincoln Heating & Air wants to meet you. We're looking for an HVAC Service & Sales Technician who can combine technical expertise with strong communication and a genuine desire to help customers. This is not a "walk into the house and find something to sell" job. At Lincoln, our standard is:
FIX WHAT THEY CALLED ABOUT.DISCOVER WHAT ELSE MATTERS.TEST & VERIFY.FIND THE WHY.PROVIDE THE RIGHT SOLUTION.
When a legitimate opportunity exists, you will have the ability to sell the solution or flip the opportunity to our Comfort Advisor team.
WE DON'T SELL FOR THE SAKE OF SELLING.WE SOLVE PROBLEMS. WHAT MAKES LINCOLN DIFFERENT?
We believe a great Service & Sales Technician is first and foremost a great technician . But the best technicians also know how to: Listen. Think. Communicate. Educate. Build trust. Find the Why. Present solutions. Your technical ability gets you to the problem. Your ability to communicate helps the customer understand it. Your ability to find the right solution creates value.
AND WE BELIEVE YOU SHOULD BE REWARDED FOR THAT VALUE. WHAT YOU'LL DO
As an HVAC Service & Sales Technician , you will: Diagnose, service, and repair residential HVAC systems. Perform thorough system inspections. Test and verify before making recommendations. Fix the problem the customer originally called about. Identify additional issues affecting comfort, efficiency, reliability, or system performance. Ask questions and listen carefully to the homeowner. Discover the customer's concerns, priorities, and goals. Find the Why behind the problem. Clearly explain your findings. Educate customers without using scare tactics. Present repair, improvement, and replacement options. Use a solution-based sales process . Recommend solutions based on the customer's actual needs. Sell qualified solutions when appropriate. Flip qualified replacement opportunities to the Comfort Advisor team. Maintain accurate documentation in ServiceTitan . Communicate professionally with dispatch, management, sales, and other field team members. Deliver an exceptional customer experience on every call. Protect the customer's home and property. Maintain a clean, professional truck and work area.
WE WANT THINKERS
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NOT PARTS SWAPPERS
We're looking for technicians who can look at the entire system and think beyond the immediate symptom. When you arrive at a call, we want you asking:
WHAT IS HAPPENING
?WHY
IS IT HAPPENING
?WHAT
DID I FIND
?WHAT
MATTERS TO THE CUSTOMER
?WHAT
ARE THEIR OPTIONS
?WHAT
IS THE BEST SOLUTION?
You won't be successful at Lincoln by simply replacing a part and moving on.
WE WANT YOU TO UNDERSTAND THE PROBLEM.WE WANT YOU TO UNDERSTAND THE CUSTOMER.WE WANT YOU TO PROVIDE THE SOLUTION. WE NEED TECHNICIANS WHO LISTEN
One of the most important skills in this position isn't turning a wrench. It's listening. The customer is going to tell you what matters if you take the time to understand them. You'll learn to ask questions such as: What brought us out today? How long has this been happening? What have you noticed? What concerns you most about the system? How comfortable is the home? How has the system performed for you? What would you like to improve? Then you listen.
DON'T JUST HEAR THE CUSTOMER. UNDERSTAND THEM.
That's how we create trust. That's how we find the Why. That's how we provide the right solution.
OUR SOLUTION-BASED SALES PROCESS
At Lincoln, sales begins with technical credibility . 1.
TEST & VERIFY
Don't recommend something you haven't proven. 2.
DISCOVER
Understand the customer's concerns. 3.
FIND THE WHY
Understand what really matters to them. 4.
CREATE AWARENESS
Clearly explain what you found and why it matters. 5.
PRESENT OPTIONS
Give the customer choices that make sense. 6.
PROVIDE THE SOLUTION
Help the customer choose the right path. 7.
SELL OR FLIP
Sell qualified solutions when appropriate or connect the customer with the Comfort Advisor for a replacement opportunity.
THE GOAL IS NOT TO FIND SOMETHING TO SELL.THE GOAL IS TO FIND SOMETHING THAT MATTERS TO THE CUSTOMER. YOUR PERFORMANCE MATTERS
At Lincoln, we believe high-performing technicians should have the opportunity to earn at a high level.
We provide:
Competitive base pay + performance pay High earning potential Opportunities tied to production and performance Company-provided technical training Sales and communication development Licensing and testing support Continuing education Tool and equipment support Clear advancement opportunities Full benefits Year-round work Strong field and management support
THE BETTER YOU BECOME, THE MORE OPPORTUNITY YOU CREATE.
We're not interested in putting a ceiling on a technician who wants to grow.
WHO WE'RE LOOKING FOR
We want someone who is:
TECHNICALLY STRONG
You know HVAC systems and take pride in proper diagnosis and repair.
COACHABLE
You listen, accept feedback, and apply what you learn.
A GOOD LISTENER
You understand that customers need to be heard before they can be helped.
A THINKER
You don't need every answer handed to you.
A PROBLEM-SOLVER
When you encounter an obstacle, your first thought is: "How do we solve this?"
PROFESSIONAL
You understand that you're representing Lincoln in someone's home.
ACCOUNTABLE
You own your work, your results, and your customer experience.
MOTIVATED
You want to improve your skills and increase your earning potential.
CUSTOMER-FOCUSED
You care about doing what's right for the homeowner.
SALES-MINDED
You're comfortable presenting solutions when a legitimate need exists.
DRIVER & FIELD REQUIREMENTS
Because you'll be representing Lincoln in the field, you must: Have a valid driver's license . Maintain a safe driving record. Safely operate company vehicles. Follow all company vehicle policies. Keep your vehicle organized and professional. Protect company tools, equipment, and materials. Maintain a professional appearance. Treat every customer's home with respect.
WHEN YOU DRIVE A LINCOLN VEHICLE, YOU REPRESENT LINCOLN. REQUIREMENTS REQUIRED
Residential HVAC service experience. EPA 608 Certification. Valid driver's license. Safe driving record. Strong HVAC diagnostic and troubleshooting skills. Ability to communicate professionally with homeowners. Ability to listen and ask good questions. Ability to work independently. Strong work ethic. Professional attitude. Willingness to learn and be coached. Ability to use technology and document work accurately.
PREFERRED
Strong residential service experience. Heat pump experience. High-efficiency equipment experience. Advanced diagnostic skills. Experience with static pressure and airflow testing. Experience with ServiceTitan. Previous sales or replacement experience. HVAC licenses or additional certifications. Experience presenting repair and replacement options.
BUILD A CAREER
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NOT JUST A ROUTE
At Lincoln, your starting position doesn't have to be your destination. As you develop your technical, communication, sales, and leadership skills, your career can grow.
We're committed to developing people who want to become better technicians, better communicators, and better professionals.
THIS ISN'T FOR EVERY TECHNICIAN
We're not looking for someone who walks into a home thinking: "What can I sell?" We're looking for someone who walks in thinking: "What is wrong?""Why is it happening?""What does this customer actually need?""What matters to them?""What are their options?""What's the right solution?"
THAT'S THE LINCOLN DIFFERENCE. THE LINCOLN CULTURE
We believe great people deserve a great place to work.
Our culture is built around:
INTEGRITY PROFESSIONALISM ACCOUNTABILITY TEAMWORK CUSTOMER CARE CONTINUOUS IMPROVEMENT PERSONAL GROWTH
You'll be supported by a team. You'll have access to training. You'll have leadership behind you. You'll be challenged to improve. And when you perform, you'll have the opportunity to be rewarded for it.
IF YOU WANT MORE FROM YOUR HVAC
CAREER... If you want to become more than a technician who runs calls... If you want to develop your communication and sales skills... If you want to increase your earning potential... If you want to work for a company that invests in its people... If you're willing to listen, learn, think, communicate, and perform...
WE WANT TO MEET YOU.
Bring your: Experience. Work ethic. Technical ability. Ability to listen. Problem-solving skills. Ambition. Desire to win.
WE'LL PROVIDE THE SYSTEM, TRAINING, SUPPORT, AND OPPORTUNITY.LINCOLN HEATING & AIRFIX IT. FIND THE WHY. PROVIDE THE SOLUTION.TURN YOUR TECHNICAL SKILLS INTO A HIGH-INCOME CAREER.
Apply today and find out what your HVAC career can become at Lincoln Heating & Air.
Job Type:
Full-time Pay:
$50,000.00 - $140,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Ability to
Commute:
Sparks, NV 89431 (Required) Ability to
Relocate:
Sparks, NV 89431: Relocate before starting work (Required)
