Commercial HVAC Warranty Manager At Airco Mechanical, we've been a leader in commercial HVAC, Electrical, and Plumbing installation and service for over 40 years. With locations in Round Rock and San Antonio, our company continues to grow thanks to a talented team and a commitment to excellence. We provide competitive pay, strong benefits, and clear paths to advancement so our employees can build long-term careers. If you're ready to work with a company that values its people and rewards performance, we'd love to meet you. Why Work at Airco Mechanical? Competitive pay with opportunities to increase your income Excellent benefits package Stable company with 40+ years in business Opportunities for advancement and internal promotion Work/life balance
Job Duties:
Review all incoming HVAC warranty calls each morning and prioritize them based on urgency, job requirements, and customer needs. Dispatch the appropriate technicians to warranty calls based on technician experience, system type, location, and workload. Manage the daily warranty service schedule and adjust technician assignments as new or urgent calls arise. Oversee warranty issues related to newly installed commercial HVAC equipment and systems. Review service notes, job history, startup documentation, and previous repairs to help determine the appropriate course of action. Provide technical guidance to service technicians when troubleshooting HVAC systems installed by Airco. Visit commercial job sites as needed to assist with difficult warranty issues, evaluate system problems, and direct technicians through troubleshooting and repairs. Coordinate with Construction, Startup, Service, and Project Management teams to resolve installation- or startup-related issues. Determine whether service calls are legitimate warranty items or fall outside the warranty scope. Track recurring equipment, installation, or workmanship issues and communicate trends to the appropriate departments. Follow up on open warranty calls to ensure repairs are completed and outstanding issues are resolved. Coordinate parts, equipment, manufacturer support, and additional manpower when needed to complete warranty repairs.
Qualifications:
Extensive knowledge of commercial HVAC systems is required High School or Trade School Graduate or GED EPA Universal license Valid Texas driver's license with a clean record
Benefits:
Two weeks paid vacation - 1st year Paid holidays & sick leave Very low mileage service vehicles Excellent health, vision, & dental insurance with incredibly low employee cost Life insurance - (2X salary paid by company) Short-term & long term disability insurance (paid by the company) Accidental death and dismemberment Insurance Optional additional life insurance 401 K Savings plan: matched by company Tuition reimbursement
Job Type:
Full-time Pay:
$100,000.00 - $115,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Relocation assistance Retirement plan Tuition reimbursement Vision insurance