Quality Manager - Air Force Program M1 Support Services

• Fort Rucker, Alabama

PERMANENT

Updated 08/2026 Job Description Job Summary FT/PT Full-time Relocation No Travel Possible M1 is looking for a Quality Manager for Air Force Program with the following knowledge and experience:

Position Description:

• Manages/implements the QMS for USAF Helicopter Maintenance contract at Ft. Rucker IAW IAW the PWS, applicable AFIs, and company policy.
• Develops and sustains a culture of safety, quality compliance, and professionalism.
• Ensures 100 safe, on time, properly configured, reliable aircraft to perform missions in accordance with the PWS.
• Ensures compliance with directives, technical orders, local procedures, safety procedures, and company policies relating to aircraft maintenance operations and quality IAW AFI21-101 and the PWS..
• Ensures sufficient manpower, technical data, tools and equipment are available for planned work and shift coverage.
• Manages and Directs the Quality Team to ensure PWS Quality metrics are met; recommends corrective actions.
• Applies Company policy and procedures pertaining to the promotion, training, discipline, and termination of employees.
• Ensures employees possess the qualifications and certifications necessary to perform their jobs.
• Oversees the quality of maintenance accomplished and performs necessary functions to fulfill PWS requirements.
• Serves as primary technical advisory in the maintenance organization, assisting maintenance supervision at all levels to identify, validate and/or resolve quality, proficiency and/or compliance issues impacting mission generation.
• Evaluates and analyzes deficiencies and identifies problem areas.
• Highlights and reveals underlying root causes of poor quality in the maintenance production effort.
• Delivers technical advice for maintenance actions and assist work center supervisors in supporting the maintenance effort.
• Observes, corrects and documents applicable maintenance activities performed within the Air Force Program.
• Drafts, reviews, and validates local procedures and policy.
• Applies and enforces Air Force Instructions, as they pertain to the PWS.
• Performs other duties as assigned. Assists with company business development efforts. In addition, the candidate should possess the following requirements:
• Minimum 12 years USAF aircraft maintenance experience. 3 years USAF aviation quality. Helicopter experience preferred.
• Strong communication skills with ability to manage conflict and apply conflict resolution.

ISO 9001/AS9100/9110

Auditor certification preferred; knowledge of quality management system requirements, safety standards and general experience in dealing with environmental issues related to USAF Maintenance and Operations.

• Bachelor Degree in related field. However, extensive work experience may substitute.
• Able to obtain/maintain security clearance as required by PWS.
• Comprehensive understanding of aircraft maintenance and quality control procedures in a USAF aviation environment.
• Must possess competent computer skills.
• Must be able to speak, read, write, and understand English.
• Must be able to moves about both inside aircraft hangars and outside on aircraft ramps within close proximity of running equipment and aircraft.
• Must be reliable, self-motivated, and able to deal with stressful situations and timelines while maintaining a professional and non-confrontational attitude.

M1 Support Services, headquartered in Denton, Texas provides a variety of professional, technical, and maintenance services to the Department of Defense and government agencies. M1 Support Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, or veteran status. M1 Support Services offers a comprehensive benefits package including several options for Medical, Dental, Vision, Life and Dependent Life, AD&D, Short-and Long-term Disability. We also offer Flexible Spending Accounts for qualified health and dependent care expenses, as well as a free Employee Assistance Program. Job and company information not to be copied, shared, scraped, or otherwise disseminated without explicit consent of JSfirm, LLC.