We are seeking a skilled and dependable Maintenance Supervisor to lead maintenance operations at our community. This role is ideal for a hands-on leader who combines strong technical expertise with team management skills. You will oversee technicians, coordinate repairs, and ensure our property remains safe, functional, and well-maintained. If you enjoy mentoring others, solving problems, and keeping operations running smoothly, we want to hear from you. What You'll Do Lead day-to-day maintenance operations with autonomy—set priorities, assign work orders, and remove blockers while adhering to company policies and safety standards.
Triaging and dispatching:
assess incoming requests, prioritize emergencies, and assign the right technician with the right scope, parts, and timeline. Own preventive maintenance planning and execution to protect asset condition and reduce unplanned outages. Be a visible, hands-on leader—spend meaningful time in the field, assist with complex repairs, and coach technicians in real time. Ensure excellent resident and stakeholder communication—deliver timely notices, set expectations, and follow up on service quality.
Oversee vendor and contractor work:
scope jobs, obtain bids, schedule, and verify quality and safety compliance.
Drive safety culture:
conduct JSAs/tailgate talks, enforce lockout/tagout, PPE, and OSHA-compliant practices. Use the apartment industry software to plan, schedule, and report on work; ensure accurate notes, parts tracking, and KPI reporting. Lead incident response during emergencies; coordinate resources, communicate updates, and restore service safely and quickly. Partner with property management on budgets, capital planning, unit turns, inspections, and resident experience initiatives. What You Bring Experience leading maintenance operations at a residential community, multifamily property, or similar facility. Multi-trade technical literacy across HVAC, electrical, plumbing, mechanical, life safety, and building automation sufficient to scope, inspect, and coach. apartment industry software proficiency for scheduling, dispatch, mobile work orders, and KPI reporting. Strong troubleshooting and diagnostics skills with a structured approach (e.g., standardized workflows, 5 Whys, fishbone). Clear, empathetic communication with residents, team members, vendors, and property staff. Proven ability to supervise multi-tasking crews, manage shifts and on-call rotations, and lead calmly during emergencies. Safety-first mindset with working knowledge of OSHA standards and company SOPs. Minimum Qualifications Relevant maintenance or facilities experience, including responsibility for dispatch, PM, and vendor oversight. Experience coaching or supervising technicians, leading daily huddles, and holding teams to quality and safety standards. Comfort using mobile devices, CMMS, email, and dashboards to manage work. Valid driver's license if driving company vehicles is part of the role. Ability to meet the physical demands listed below. Preferred Qualifications EPA 608 certification (Type II or Universal) and/or trade licenses (HVAC, electrical, plumbing) relevant to the property. Experience in multifamily, student housing, senior living, hospitality, or commercial property maintenance. Experience improving maintenance KPIs and resident satisfaction through process and coaching.
