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Job Title:

Maintenance Technician Direct Report:

Director of Engineer Hours of Operation:

• 7am, 3pm, 11pm Job Description Keep all equipment in good repair with little downtime by providing daily maintenance.

Complete maintenance work orders from all departments on a timely basis by following standard operating procedures. Continually work towards and support the improvement of engineering services to guests, other departments and fellow staff members.

Tasks and responsibilities:

• Welcome and acknowledge all guests according to company standards.
• Must be a self-motivated individual and be able to work unsupervised.
• Respond and attend to guest repair requests in a timely manner.
• Understand and operate advanced electrical, plumbing, refrigeration, and boiler systems.
• Ability to prioritize and organize work assignments.
• Communicate with guests and staff members to understand their needs and to provide them with information and assistance.
• Check for new maintenance requests from the PMS (Property Management System) and update remarks once the task is completed.
• Update the maintenance work order form / Job card and file them.
• Ability to interpret readings from meters & gauges and other measuring units.
• Ability to work under stressful situations and exercise good judgements.
• Ability to focus attention on details, speed and accuracy.
• Ability to maintain confidentiality of hotel guests and pertinent hotel information.
• Ability to ensure security of guest room access and hotel property.
• Ability to read and understand test equipment, measuring devices, and safety manuals.
• Perform maintenance requests in the guest room like plunging toilets, unclogging drains, repairing all types of hardware, electrical equipment including lamps, air conditioners / HVAC and AC ducts.
• Perform maintenance activities in hotel public areas like plunging toilets, unclogging drains, repairing all types of hardware, plumbing and electrical equipment and cosmetic items.
• Program TV's and perform general housekeeping and engineering-related inventory duties.
• Test, troubleshoot and perform basic repairs on all types of equipment.
• To be able to clean, lubricate, protect, and otherwise maintain all tools and equipment in the hotel.
• To operate as independent maintenance