Job Summary We are seeking a dynamic and results-driven Service Manager to lead our automotive service department with enthusiasm and expertise. In this pivotal role, you will oversee daily operations, ensure exceptional customer service, and drive business growth through effective team leadership and technical proficiency. Your passion for automotive repair combined with strong management skills will help us deliver top-tier vehicle maintenance and repair services, fostering customer loyalty and operational excellence. This position offers an exciting opportunity to shape a high-performing team while maintaining the highest standards of quality and efficiency. Duties Lead and motivate the service team, including service technicians and mechanics, to achieve operational goals and deliver outstanding customer experiences Oversee vehicle diagnostics, repairs, and maintenance procedures such as oil changes, brake repairs, suspension work, tire services, shocks & struts, transmissions. Handle service writing, ensuring clear communication of repair scopes and cost estimates to clients Maintain thorough documentation of all service activities, including cash handling, invoicing, and client communication records Ensure compliance with safety standards and automotive industry regulations while fostering a clean and organized work environment Experience Proven experience in automotive diagnostics, repair and auto service management Strong mechanical knowledge with hands-on experience as a service technician or mechanic preferrered Demonstrated ability in upselling recommended services and managing sales processes effectively Excellent customer service skills with a focus on client communication and satisfaction Experience in automotive repair shops is highly desirable Valid driver's license with a clean driving record; ability to drive company vehicles as needed Join us to lead a passionate team dedicated to delivering top-quality automotive care! We value energetic leaders who thrive on building relationships, driving sales through expert recommendations like auto estimating and upselling, and ensuring every vehicle leaves our shop in peak condition. If you're ready to make an impact in a fast-paced environment where your mechanical expertise meets exceptional leadership—apply today!

Work Location:

In person