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at Xylem in Meridian, Idaho, United States

Service Supervisor

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What they do

A Maintenance Supervisor oversees maintenance of a residential or commercial building, manages maintenance staff and directs maintenance tasks.

$78,293 / year median in Idaho

+12% projected growth

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Job Description

at Xylem in Meridian, Idaho, United States Job Description Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. The Service Supervisor - Field drives the success of daily field operations-championing safety, maximizing efficiency, and elevating the customer experience. With direct leadership of field technicians, this role shapes a high-performance culture, manages staffing and schedules with precision, and oversees all field work and equipment activity to keep the team moving with confidence and purpose. The Service Supervisor ensures work is executed safely, on time, and in accordance with contractual and regulatory requirements.
Key Responsibilities Safety & Compliance:
+ Lead and enforce safety compliance across all field activities in accordance with company policies, OSHA / MSHA regulations, and customer requirements. + Conduct safety meetings, job hazard analyses, field audits, and incident investigations. + Maintain employee certifications, training records, and compliance documentation. Field Operations & Service Oversight + Oversee field service work orders, including scheduling, execution, and closeout. + Coordinate job walks to assess scope, manpower, equipment, and safety requirements. + Act as an escalation point for field service and customer issues. Rental Equipment & Asset Management + Manage rental equipment staging, deployment, tracking, and returns. + Coordinate equipment scheduling to maximize utilization. + Monitor and document equipment damage and coordinate repairs. Financial & Administrative Responsibilities + Maintain organized project documentation, including transfers, purchase orders, receivers, installations, exchanges, returns, discrepancies, and damages. + Track labor, equipment usage, and material costs per project to accurately determine job profitability. + Approve timecards and manage payroll administration, ensuring prevailing wage compliance where applicable. + Maintain accurate inventory records for parts and equipment while resolving discrepancies. Staffing & Leadership + Schedule field personnel based on project demand, skill sets, and To view full details and how to apply, please login or create a Job Seeker account