Service Manager Ohio Transmission Corporation United States, Indiana, Huntington Sep 15, 2026

About this role Site Manager - Industrial Cleaner, IFM, Filtration Job Summary

The Site Manager - IFM leads on-site field service activities, providing In-Field Maintenance (IFM), cleaning, repair, and preventive maintenance at customer locations. This role serves as a technical expert and team leader, supporting technicians, customers, and sales teams to ensure high-quality service delivery. Essential Duties and Responsibilities Serve as the industry expert in a focused application or product line

Effectively multi-task while handling scheduling, logistics, organization, and communication

Provide technician training as part of preventive maintenance programs

Deliver advanced technical training to other technicians

Provide hands-on field service support, including IFM, maintenance, and repair

Lead system IFM, setup, and commissioning activities

Respond to and resolve customer inquiries and technical questions

Prepare and maintain documentation related to work performed, including computer system entries

Develop quotes, scopes of work, and final service reports

Establish and maintain strong vendor relationships for service and repair activities

Maintain demonstration equipment, including: Performance testing prior to use

Documentation and tracking of usage by employees or customers

Proper storage after use Identify, plan, and assist with special projects and service jobs, as requested

Participate in ongoing product training

Support product demonstrations with sales teams in the field

Assist with the establishment of service contracts for IFM, repair, and maintenance

Perform other duties as assigned Qualifications High school diploma or equivalent; emphasis on office, technical, or shop skills preferred

Proven ability to lead and support a technical team

Ability to travel up to 20%, including overnight travel when required

Minimum 2 years of experience in skilled trades or equivalent applicable experienc1

Demonstrated experience using hand and power tools (wrenches, drivers, power tools)

Ability to read, understand, and apply: Policy manuals

Safety rules

Operating and maintenance instructions

Procedure manuals Ability to prepare routine reports and professional correspondence

Effective verbal communication skills for one-on-one and small group interactions with customers, clients, and employees

Working knowledge of 5S principles

Proficient in Microsoft Office Suite (Excel, Word, Outlook, Teams)

Ability to understand written and spoken English

Strong computer skills, including email, spreadsheets, and online document retrieval

Ability to learn and use OTC computer systems for service and repair documentation

Ability to operate a forklift and pallet jack

Safety certified with working knowledge of OSHA rules and regulations

Valid driver's license with a driving record acceptable to OTC insurance requirements

Ability to meet the physical requirements of the position Work Environment The employee may be exposed to the following conditions: Paint and solvent odors

Moving mechanical parts

Fumes or airborne particles

Painting chemicals and solvents

Electrical equipment Physical Demands The physical demands described below are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to walk, stand, climb, stoop, kneel, and bend at the waist

Ability to carry materials and equipment

Maximum unassisted lift: 50 pounds

Average lift: less than 50 pounds