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Creating Confidence Coach
Automotive Service Manager
Career Insights for Automotive Service Manager
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Based on Kansas data
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What they do
An Automotive Service Manager oversees mechanics and other workers who service and make fixes to automobiles. Responsible for controlling costs, building a loyal clientele, maintaining good employee relations, setting and obtaining sales and profit objectives and maintaining service records.
$74,060 / year median in Kansas
+9% projected growth
Job Description
Automotive Service Manager Creating Confidence Coach Shawnee, KS Job Details Full-time $90,000 - $115,000 a year 19 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Professional development assistance Qualifications Customer communication Full Job Description Walser Genesis Kansas City is looking for an experienced Service Manager! Overview Join our dynamic automotive team as an Automotive Service Manager, where your leadership and technical expertise will drive exceptional customer experiences and operational excellence. In this role, you will oversee daily service operations, manage a talented team of technicians, and ensure the delivery of high-quality vehicle repairs and maintenance. Your passion for automotive diagnostics, mechanical knowledge, and customer service will help us maintain our reputation for reliability and service excellence. This is an exciting opportunity to lead a fast-paced environment, develop your management skills, and contribute to a thriving dealership or repair shop. Responsibilities Lead and supervise the automotive service department, ensuring efficient workflow and high standards of quality. Coordinate with service technicians to diagnose vehicle issues using automotive diagnostics tools and provide accurate estimates. Oversee vehicle maintenance tasks including oil changes, brake repairs, suspension work, tire services, alignments, shocks & struts, transmissions, air brake systems, and collision repairs. Utilize estimating software and computer-aided vehicle damage estimating tools to prepare detailed repair estimates. Upsell additional services and repairs by effectively communicating benefits to customers while maintaining transparency. Manage customer interactions by providing exceptional client communication, explaining repair procedures, and ensuring satisfaction. Handle cash transactions and process payments accurately while maintaining proper documentation. Ensure compliance with dealership policies, safety standards, and industry regulations related to automotive repair and service writing. Monitor parts inventory levels and coordinate with suppliers to ensure timely availability of parts needed for repairs. Drive sales initiatives by promoting automotive services and automobile sales opportunities to maximize revenue. Skills Proven experience in auto service management or dealership service departments with a strong background in automotive repair. Extensive mechanic experience with expertise in automotive diagnostics, transmissions, oil changes, brake repair, suspension systems, tire service, shocks & struts, alignment, collision repair, and air brake systems. Proficiency with estimating software and computer-aided vehicle damage estimating tools for accurate job costing. Excellent customer service skills with the ability to communicate clearly and professionally with clients. Strong sales acumen with experience in upselling services and automobile sales to enhance revenue streams. Mechanical knowledge combined with hands-on experience as a service technician or mechanic is highly desirable. Ability to lead a team effectively while managing multiple priorities in a fast-paced environment. Valid driving license with a clean driving record; familiarity with dealership operations is preferred. Join us as an Automotive Service Manager where your technical expertise meets leadership! Be part of a vibrant team dedicated to delivering top-tier automotive care while advancing your career in a rewarding environment that values growth, innovation, and exceptional service delivery!