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Automotive Service Manager

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Based on Kentucky data

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What they do

An Automotive Service Manager oversees mechanics and other workers who service and make fixes to automobiles. Responsible for controlling costs, building a loyal clientele, maintaining good employee relations, setting and obtaining sales and profit objectives and maintaining service records.

$71,729 / year median in Kentucky

+10% projected growth

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Job Description

Byrider is committed to providing top-quality automotive services while ensuring exceptional customer satisfaction. With a strong reputation for honesty, integrity, and technical excellence, we are looking for a motivated and experienced Automotive Service Manager to lead our service department and drive operational success at our Elizabethtown Location in Kentucky.
Position Summary:
The Automotive Service Manager will oversee the daily operations of the service department, manage a team of technicians, ensure timely and efficient vehicle repairs, and uphold the highest standards of customer care. This leadership role is key to maintaining our service excellence and fostering a productive, positive work environment.
Key Responsibilities:
Manage and supervise service department staff Ensure customer satisfaction through exceptional service and timely communication Coordinate repair schedules, parts ordering, and workflow to maximize efficiency Monitor performance metrics and implement improvements as needed Maintain compliance with safety and environmental regulations Train, mentor, and evaluate staff to ensure high-quality service delivery Handle customer concerns or complaints with professionalism and resolution-focused solutions Collaborate with other departments to support overall business goals
Qualifications:
Proven experience as an Automotive Service Manager or similar role Strong technical background and understanding of automotive repair procedures Excellent leadership and team management skills Exceptional communication and customer service abilities Ability to multitask and manage time effectively in a fast-paced environment Proficient in service software systems ASE Certification or equivalent is preferred
What We Offer:
Competitive salary plus performance-based bonuses Comprehensive benefits package (medical, dental, 401(k), etc.) Paid time off and holidays Ongoing training and career advancement opportunities A supportive and dynamic work environment Apply Today! Join a team that values integrity, innovation, and quality.
Job Type:
Full-time Pay:
$50,000.00 - $55,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Referral program Vision insurance Ability to
Commute:
Elizabethtown, KY 42701 (Required) Ability to
Relocate:
Elizabethtown, KY 42701: Relocate before starting work (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance