Oversee all aspects of the Service Department for a construction equipment dealership including new machinery prep, rental machinery repair and maintenance, customer equipment repair, and warranty repair within a construction equipment dealership. Salary will be dependent on experience.

• Respond to customer calls
• Provide quotations on service to be performed
• Follow up on completed jobs to ensure customer is satisfied with the work performed
• Dispatch Field Technicians
• Supervise Shop Technicians
• Ensure Safety practices are followed and that the facility and all CLM vehicles are well-maintained
• Job Scheduling
• Billing
• Review and verify Service related documents for accuracy and completion
• Communicate with Warranty Administrator
• Communicate with Customers and team members on progress of jobs
• Visit customers periodically to help build long-term relationships
• Attend manufacturer training, keep abreast of product developments
• Communicate with manufacturer PSMs on technical and warranty issues as needed
• Recruit, Train, and provide daily feedback as related to the Service Team
• Responsible for department revenue and profitability

Job Type:

Full-time Pay:

$75,000.00

• $90,000.

00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance Application Question(s): Do you have extensive experience in a heavy equipment / construction equipment dealership or rental company environment?

Education:

Associate (Preferred)

Experience:

Service Manager:

3 years (Required)

License/Certification:

Driver's License (Required)

Work Location:

In person