Automotive F&I Business Manager Tony Betten & Sons Ford Grand Rapids, MI Job Details Full-time $125,000 - $175,000 a year 13 hours ago Benefits Health insurance Dental insurance Vision insurance 401(k) matching Employee discount Qualifications Customer communication Financial sales Teamwork Attention to detail Customer relationship management Automotive financing and insurance Full Job Description Company Overview We are proud to be your local Ford dealer, dedicated to meeting your service, parts, body shop, new car sales, and used car sales needs! Our team is committed to delivering exceptional customer experiences and fostering a dynamic, supportive work environment. Great environment in a very low employee turnover family run store! 5 day work week! Job Overview As an Automotive F&I Business Manager, you will play a vital role in enhancing the dealership's profitability by guiding customers through the financing and insurance process. You will build strong relationships with clients, explain vehicle financing options, and ensure compliance with all relevant financial regulations. Your expertise in automotive sales industry regulations and financial services will help maximize customer satisfaction while achieving sales goals. Responsibilities Develop and maintain positive relationships with customers to understand their financial needs and provide tailored automotive financing and insurance solutions Present and upsell various F&I products such as extended warranties, service contracts, gap insurance, and other financial services Structure and negotiate loan terms in accordance with dealership policies and industry regulations like TILA (Truth in Lending Act) and title processing requirements Collaborate with sales teams to facilitate smooth deal closures while maintaining high customer service standards Job includes management collaboration with used vehicle manager advising on purchasing, staffing, marketing and more. Skills Strong experience in customer relationship management within automotive or financial services industries Proven track record as a loan officer or in automotive financing roles with dealership experience preferred Skilled in deal structuring, negotiation, and upselling F&I products to maximize profitability Effective client communication abilities with a focus on customer service excellence Familiarity with automotive financing regulations, credit analysis, and legal contract procedures Ability to handle multiple tasks efficiently while maintaining attention to detail in a fast-paced environment Join our team as an Automotive F&I Business Manager to drive success through expert financial solutions while delivering outstanding customer experiences!

Pay:

$125,000.00 - $175,000.00 per year

Benefits:

401(k) matching Dental insurance Employee discount Health insurance Vision insurance

Work Location:

In person