An Automotive Service Manager oversees mechanics and other workers who service and make fixes to automobiles. Responsible for controlling costs, building a loyal clientele, maintaining good employee relations, setting and obtaining sales and profit objectives and maintaining service records.
DsAutoRepairHolland.com Job Description If you're the best advisor at your shop and it's starting to feel like a ceiling, keep reading. Are you the kind of person who builds processes that nobody asked for because the shop needs it? Are you the kind of advisor who thrives on Monday mornings and Friday afternoons when the shop is busiest? Do you often find that you care more than everyone else…about caring for customers, about doing what's right, about making things better? Do you want to work someplace where you're surrounded by people like you, where everyone is working together to reduce chaos, care for each other and the customers, and chase excellence? If so, you might be the service advisor and manager trainee our shop is looking for. The honest version of what you're walking into: High volume, every day. We stay busy because our customers trust us…and that trust has to be earned on every ticket. Real accountability. From the owner on down, we're accountable to each other and to our customers to follow process, pursue excellence, and care for our neighbors and community. A system you'll master fast, then help us improve. A path to management for someone who earns it. This is a trainee track, not a title we hand out.
What the role actually involves:
Check in with customers, understand their concerns, educate them on preventive maintenance, and dispatch cleanly to the tech Turn technician findings into clear, plain-language estimates that customers trust Own the details — invoices, deliveries, returns, cores, follow-ups — without being chased Solve problems the way you'd want someone solving them for your own mother Master our systems, then lead the team to the same standard with respect and accountability Partner with ownership on decisions that balance the company, the customers, and the team What we need from you: 3+ years as an automotive service advisor, with numbers you're proud to talk about A history of raising the standard wherever you've worked, not just meeting it A steady track record — if you've changed shops every year, you're probably not a fit here either Sharp communication, real attention to detail, and pride that shows in the work Honest, driven, and someone who genuinely cares about doing right by people Benefits of working here: $75K-$125K, paid like the professional you are Company-provided health insurance Retirement plan with a percentage match An air conditioned shop Paid vacation and personal days Paid ongoing training and professional development A fully heated and air-conditioned shop with the latest equipment, software, and Wi-Fi Monday through Friday, no weekends, paid holidays — your family time stays yours A team of high performers who push you, and the rare feeling of doing work that actually matters to the people you serve Most people who read this ad won't apply. That's fine. But if you've been waiting for a shop that can keep up with you — and a team that's chasing the same thing you are — stop settling and apply through Indeed today. Phone interviews come first. Top candidates get invited in to meet the team.
Job Type:
Full-time Pay:
$75,000.00 - $125,000.00 per year
Benefits:
Health insurance Paid time off Professional development assistance Retirement plan Application Question(s): Do you live ideally within a 20 minute drive to the shop? Do you have a verifiable history of being a steady, reliable employee? If you prefer to bounce from job to job every year, this isn't the fit for you. How do you explain what's going on with a vehicle to a customer in a way they actually understand, and how do you handle it when they're frustrated about cost or timing? Do you have at least 2 years of experience at both your current/most recent job and the job before that?
