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Glassman Automotive Group

Automotive Service Manager

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Job Description

We are hiring! Glassman Automotive Group is looking for an Automotive Service Manager. Automotive Service Manager One of Michigan largest automotive dealership, Glassman Automotive, has an immediate opening for an experienced Automotive Service Manager. This is a rare opportunity to join a dedicated and committed team. We service Subaru, Kia, Hyundai, Genesis, Saab and all makes and models!

•Our service department is all in ONE drive!!

Job Responsibilities:

The Service manager will be responsible for the success of the dealership by effectively managing the staff, planning and developing short and long term goals, and meeting the objectives set by upper management. Ensure that customers receive prompt, courteous, and effective service Hire/train/develop top Automotive Service advisers / technicians Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide a high level of support to the new and used vehicle sales operations by ensuring their service needs are met in a timely and efficient manner. Monitor technician and service adviser training and completion Prioritize required services Ensure customer has a positive dealership experience Spend quality time building relationships with the customers. Enforce adherence with all safety standards and environmental laws and regulation Achieve top tier customer satisfaction Obtain the necessary monthly and 90-day warranty budget Meet monthly Automotive Technician productivity goal provide a welcoming environment for our customers Must bring a positive, upbeat attitude to this role Excellent follow-up and follow-through skills to ensure client satisfaction Must have the ability to communicate technical information in non-technical terms to clients hands-on leadership skills Strong Commitment to CSI Listening carefully to customers concerns and reporting them accurately. Monitoring the progress of customers vehicles each day and keeping customers updated of their progress. Explaining all work and charges to customers. Proven successful history of Auto dealership sales management experience Understanding of Reynolds and Reynolds is a plus Outgoing personality with expertise at developing relationships Professional appearance, strong verbal/written communication skills Dealership's commitment to you: High Earning Potential Medical, dental and vision coverage 401(k) with company match. Vacation time based on tenure Employee discounts on vehicle purchase and service MASSIVE earning potential, outstanding bonus structure and benefits. If you think you have what it takes- APPLY TODAY!

•' '

Work Remotely No Job Type:
Full-time Pay:

$75,000.00 - $150,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Bonuses/Stipends
  • Health Insurance