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TRI - City Ford Inc

Service Manager

Pay: Not specified

Posted: 8 weeks ago

Location: Eden, NC (Onsite)

Last Updated: 3 days ago

Hours: Full-Time

Expires: 10/15/2026

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What they do

A Maintenance Supervisor oversees maintenance of a residential or commercial building, manages maintenance staff and directs maintenance tasks.

$68,123 / year median in North Carolina

+10% projected growth

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Job Description

Service Manager Tri City Automotive Group

RESPONSIBILITIES

Ensure customers receive prompt, courteous, and effective service Serve as a liaison between technicians and customers Take ownership of customers' experience by carrying out additional assignments, enabling the dealership to leave a positive impression with the customer Manage and hire technicians and service advisors Interview and make new hires Distribute work between technicians Prioritize required services Ensure customers have a positive dealership experience Provide concierge support for all owner inquiries, whether via phone or in person, to ensure the customer does not get mishandled Spend quality time building relationships with the customers

REQUIREMENTS

Demonstrated ability to manage others Organized and friendly personality Dealership experience preferred