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Janssen Chrysler Jeep Dodge Ram

Automotive Service Manager

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What they do

An Automotive Service Manager oversees mechanics and other workers who service and make fixes to automobiles. Responsible for controlling costs, building a loyal clientele, maintaining good employee relations, setting and obtaining sales and profit objectives and maintaining service records.

$76,586 / year median in Nebraska

+9% projected growth

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Job Description

Janssen Chrysler Jeep Dodge Ram in North Platte is looking for an experienced Service Manager to lead our service department. This is a hands-on leadership position for someone who knows how to run a busy automotive service department, take care of customers, lead a team, and drive performance.
What You'll Do:
Lead and support our service advisors and technicians Manage daily shop workflow and scheduling Maintain a high level of customer satisfaction Monitor department sales, gross profit, labor hours, and productivity Work with technicians and advisors to improve efficiency and communication Oversee warranty processes and repair order quality Recruit, train, coach, and develop service department employees Handle customer concerns professionally and find solutions Maintain manufacturer and dealership processes and standards Work directly with dealership leadership to continue growing the department
What We're Looking For:
Automotive service management or strong service advisor experience Strong leadership and communication skills Ability to manage a fast-paced service operation Understanding of dealership service department financials and performance metrics Strong customer service skills Organized, dependable, and accountable Chrysler/Stellantis experience is a plus, but not required
Compensation:
$70,000-$90,000+ annual earning potential, based on experience and department performance. We offer a stable, established dealership, a strong customer base, and an opportunity for the right person to take ownership of the department and build something successful. Janssen Chrysler Jeep Dodge Ram is locally operated and has served North Platte and the surrounding communities for generations. We're looking for someone who wants more than just another job. We want someone who can lead a team, take care of people, and help us continue building a service department our customers can depend on. Full-time position |
North Platte, Nebraska Job Type:
Full-time Pay:
$70,000.00 - $90,000.00 per year
Benefits:
401(k) 401(k) matching Employee discount Health insurance Paid time off
Work Days:
Rotating weekends People with a criminal record are encouraged to apply
Work Location:
In person