FleetCare Xpress FleetCare Xpress is seeking an organized, proactive, and results-driven Fleet Maintenance Operations Manager to oversee our fleet preventive maintenance operations and manage the day-to-day relationship with our clients. This position is responsible for coordinating technicians, managing schedules and service priorities, monitoring preventive maintenance services, and ensuring that client expectations and operational requirements are consistently met.

Key Responsibilities:

Serve as the primary point of contact for assigned clients Maintain regular communication with clients regarding service needs, priorities, vehicle volume, and operational concerns Coordinate preventive maintenance services for rental and fleet vehicles Oversee services such as oil changes, tire rotations, fluid checks, inspections, and other routine preventive maintenance Coordinate and supervise automotive maintenance technicians Create and manage technician schedules and daily assignments Adjust staffing and schedules based on client demand and workload Monitor technician attendance, productivity, and quality of work Track vehicles and ensure scheduled services are completed on time Monitor completed, pending, and upcoming maintenance services Respond promptly to client requests and resolve operational issues Maintain accurate service and operational records Prepare reports and provide operational updates to management and clients Coordinate the availability of tools, equipment, parts, and supplies Ensure employees follow company procedures and safety standards Support technician onboarding, training, and performance management

Qualifications:

Previous experience in account management, operations management, fleet maintenance, automotive services, or a related field Previous supervisory or team leadership experience preferred Knowledge of basic automotive preventive maintenance, including oil changes and tire rotations Strong client relationship and customer service skills Strong leadership and team coordination skills Excellent organizational and scheduling abilities Ability to manage multiple priorities in a fast-paced environment Strong problem-solving and communication skills Comfortable using computers, spreadsheets, and operational reporting systems Valid U.S. driver's license English proficiency required Bilingual in English/Spanish or English/Portuguese preferred The ideal candidate is a hands-on Account Manager who can successfully manage both sides of the operation: maintaining a strong relationship with the client while coordinating the technicians and ensuring that preventive maintenance services are completed efficiently and according to client expectations. Employment is subject to a background check. Qualified applicants with criminal histories will be considered in accordance with applicable federal, state, and local laws. FleetCare Xpress is an Equal Opportunity Employer.

Pay:

$55,000.00 - $57,000.00 per year

Benefits:

Health insurance Paid time off

Work Location:

In person