Salary:

$50,000

• 80,000 Annually + Bonus (Pay is based on experience)

Schedule:

• Full-Time
• 40-44 Hours Per Week
• 8 AM
• 5 PM
• Works Saturdays (8:00am
• Noon) on rotation

• Handles inquiries regarding equipment status and request for service work
• Schedules service work according to priority and maintain orderly workflow
• Estimate repair time required to complete each repair order
• Follows repair completion progress to ensure assigned work is completed within repair time estimates
• Advises customers of necessary repair service including estimate of cost; also makes recommendations to customers for preventative maintenance
• Co-ordinates the re-scheduling of need additional repairs, being sure customer approval is obtained before scheduling and assigning such work
• Develop a plan for utilization of each technician's available time
• Coordinates delivery and pick-up
• Helps service personnel diagnose troubles if they do not know the problem or cannot find it
• Arranges for control of each shop job and the proper charge for labor and materials to the customer, or to the proper account for pre-delivery service, or used goods reconditioning
• Maintains service library with up-to-date bulletins and manuals
• Maintains control of all service tools and service vehicles
• Keep abreast of new shop equipment that will cut costs in shop and speed up work or which will give the customer more complete coverage
• Orders and maintains adequate supplies and parts for service department inventory
• Will work with the parts manager to establish a basic parts list for certain overhaul jobs
• Be responsible for job safety and cleanliness of the service department
• Coordinates prompt reconditioning of used equipment with the Sales Department
• Be responsible for paper flow to include but not limited to the following: o Job tickets properly punched in and out on time clock o Review each work order for completeness and accuracy o Job tickets promptly charged out, both customer and internal o Warranty claims promptly processed and forwarded to supplier o Prepares absence and/or tardy reports for Service Department personnel
• Check in wholegoods shipments as received, prepare shortage reports and assign holding areas for shipments
• Works in co-ordination with Parts, Office, Sales and Management
• Works Saturdays (8:00am
• Noon) on rotation

Employee Background Check:

Prior to becoming an employee of

H.G. VIOLET

EQUIPMENT, a job-related background check may have been conducted. We may conduct background checks after your employment begins in order to verify the information on your employment application. As you may know, a comprehensive background check may consist of prior employment verification, professional reference checks, and education confirmation. As appropriate, a credit, criminal, health examination and/or driving record history may have also been obtained.

To Apply:

Please email your resume to Trent.

Wise@jfs.ohio.gov with "H.G. Violet Equipment Service Manager" in the subject line.

Pay:

$50,000.00

• $80,000.

00 per year

Work Location:

In person