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Piazza Acura of West Chester

Automotive Service Manager

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What they do

An Automotive Service Manager oversees mechanics and other workers who service and make fixes to automobiles. Responsible for controlling costs, building a loyal clientele, maintaining good employee relations, setting and obtaining sales and profit objectives and maintaining service records.

$82,772 / year median in Pennsylvania

+8% projected growth

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Job Description

Piazza Acura of West Chester is looking for an experienced Service Manager to lead a team of professionals in one of our Service Centers! This is an excellent opportunity for the right candidate to demonstrate their knowledge and automotive experience. Company paid Dental, Vision, Short-term and Life Insurance coverage for our full-time employees! Employee Assistance Program (EAP) network available for our full-time employees and their dependents.
BENEFITS
Medical coverage, including a HSA option, available Voluntary insurance coverage such as Short/Long Term Disability, Life, Critical Illness, Hospital Indemnity & Accident Plans available Competitive Pay Plan 401(K) Plan with Company match after 6 months Paid Vacation & Holidays Five-Day work week (Closed Sundays)
DAY-TO-DAY RESPONSIBILITIES OF THE SERVICE MANAGER
Generate and continually strive to increase labor sales Maintain the highest level of Customer Satisfaction Set individual and total shop sales objectives Assign technicians and other service personnel to appropriate work based on skills and efficiency Ensure that proper service sales techniques are being used Maintain a high level of shop cleanliness, equipment repairs, and general shop appearance, while ensuring a safe working condition Obtain and maintain control of the special tools necessary for the repair and service of the vehicles that the dealership sells Schedule training as necessary to properly repair and service all the vehicles that the dealership sells Assure proper repair order flow to satisfy dealership & business office requirements.
SKILLS & QUALIFICATIONS TO BE SUCCESSFUL IN THE ASSISTANT SERVICE MANAGER ROLE
Strong leadership skills Self-motivated Team player Dependability Customer service skills Service excellence attitude Ability to thrive in a fast-paced environment Excellent written and verbal communication skills A valid State Driver's License and ability to pass a pre-employment criminal background check are required for employment. We are An Equal Opportunity Employer!
Job Type:
Full-time Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Health insurance Health savings account Life insurance Paid time off Vision insurance
Work Location:
In person