Facilities Maintenance Manager

Facilities Maintenance Manager Sunny Unite South Pasadena, CA Job Details Full-time $60,000 - $120,000 a year 10 hours ago Benefits Health insurance Paid time off Flexible schedule Qualifications Mandarin Operations management Cantonese Maintenance English Japanese Emergency management Bachelor's degree Maintenance management Full Job Description Job Summary Sunny Unite is seeking a Regional Operations & Maintenance Project Manager to oversee after-sales maintenance operations and service projects across the assigned region. This role is responsible for coordinating work orders, managing field teams and subcontractors, communicating with clients, and ensuring timely, high-quality completion of maintenance and repair services. The ideal candidate has experience in commercial construction, retail maintenance, or project management, with strong communication skills and the ability to manage multiple priorities in a fast-paced environment. Key Responsibilities Regional Operations & Project Management Oversee the planning, coordination, and full-cycle management of after-sales maintenance projects within the assigned region. Track regional work order status, coordinate technicians and field resources, and ensure timely completion of service requests. Supervise project progress, work quality, safety compliance, and job site organization. Coordinate milestone inspections and final project closeout to ensure compliance with company and client standards. Maintain complete project records, operational documentation, and maintenance data. Prepare regular operational summaries and progress reports for company leadership. Client Coordination & Communication Maintain daily communication with clients, property management teams, government agencies, and related stakeholders. Respond promptly to client requests through email, phone calls, text messages, WeChat, and meetings. Organize and participate in weekly client coordination meetings to review work order status and outstanding issues. Build and maintain strong client relationships to support long-term partnerships and client satisfaction. Subcontractor & Field Management Coordinate, supervise, and evaluate subcontractors and suppliers within the assigned region. Guide field teams in implementing technical standards, construction procedures, and quality requirements. Monitor job site safety and key construction milestones. Handle emergencies, safety incidents, and potential project risks, and report issues to company leadership in a timely manner. Coordinate emergency resources and travel to project sites when necessary. Cost & Operational Control Manage operational efficiency and cost control for regional maintenance projects. Supervise material procurement, delivery, and distribution for maintenance operations. Assist in improving operational procedures and standardized management systems. Support the expansion of after-sales maintenance services, including market research, client coordination, and business development efforts. Become familiar with client standards and operational requirements, including UNIQLO design and maintenance standards. Qualifications Education & Experience Bachelor's degree from a four-year college or university with at least two years of directly related experience; or a minimum of four years of commercial or retail construction project management experience. Previous experience in commercial construction, maintenance, or project management. Experience supporting nationwide retail maintenance operations is preferred. Retail construction and maintenance experience is highly preferred. Technical & Professional Skills Knowledge of architectural construction, electrical and plumbing installation, and commercial maintenance operations. Familiarity with high-voltage and low-voltage electrical systems and commercial construction processes. Ability to read and understand construction drawings and technical documents. Strong field coordination, problem-solving, and emergency response skills. Experience with retail or commercial maintenance operations is preferred. Leadership & Communication Skills Excellent communication and client coordination skills. Bilingual proficiency in English and Mandarin is required. Ability to effectively manage subcontractors, suppliers, and internal teams. Strong organizational, leadership, and execution skills. Ability to manage multiple projects and priorities in a fast-paced environment. Travel Requirements This position requires flexibility for business travel throughout the United States based on project and operational needs. Equal Opportunity Statement Sunny Unite is committed to fostering an inclusive, diverse, and equitable workplace. We welcome applicants from all backgrounds and do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, veteran status, or disability.

Pay:

$60,000.00 - $120,000.00 per year

Benefits:

Flexible schedule Health insurance Paid time off

Language:

English (Required) Cantonese (Preferred) Japanese (Preferred) Mandarin (Required)

Work Location:

Hybrid remote in South Pasadena, CA 91030