Job Title:

Automotive Service Director Moore Cadillac/Infiniti of Chantilly Location:

Chantilly, VA Position Type:

Full-Time / Immediate Opening About Our Dealership We are seeking a highly experienced, strategic Automotive Service Director to lead our service advisory and technician teams in our Cadillac store as well as our newly acquired Infiniti dealership which will open in October. If you have a verifiable track record of maximizing fixed operations profit, mentoring talent, and maintaining flawless manufacturer standards, apply today for immediate consideration. Candidate must have insurable driving record and ability to pass a background check. Moore Automotive is also a smoke free facility. Key Responsibilities

Operational Leadership:

Manage daily high-volume operations for the main mechanical shops, diagnostic bays, express lanes, and valet/loaner fleets. Willing to roll up your sleeves and lead directly from the shop floor.

Process-Driven Performance:

Implement and maintain advanced production concepts to streamline workflow, reduce cycle times, and maximize technician efficiency.

Metrics & Financial Management:

Demonstrate a complete comprehension of service metrics and understand how to affect change to consistently drive business growth, parts sales, and labor hours.

CSI Excellence:

Maintain an unwavering focus on achieving top-tier Customer Service Index (CSI) scores through transparent guest care and proactive resolution of customer escalations.

Team Development:

Recruit, mentor, and foster a team culture rooted in high performance, accountability, and the highest level of integrity. Qualifications & Requirements

Experience & History:

Proven, stable employment history with deep hands-on management experience in an automotive dealership structure.

Technical Proficiency:

Comfortable with using technology to drive the business. Proficient with Microsoft Office products (Word, Excel, Outlook) and advanced dealership management systems (DMS). Tekion a plus

Manufacturer Familiarity:

General Motors (GM) experience is helpful but not required.

Pre-Employment Screening:

Must be able to pass a comprehensive background check and a standard drug screen. Compensation & Benefits

• Top Compensation for Top Performers (Highly competitive base salary paired with performance bonuses tied to CSI and profitability milestones).
• Comprehensive Health Coverage -starting on the first of the month after 30 days of employment
• 401(k) Retirement Plan with generous owner match
• Paid Time Off (PTO)
• Continuous Brand Training and career development pathways Apply Today for Immediate Consideration If you are a process-driven automotive leader ready to take our luxury volume to the next level, we want to hear from you.

Pay:

$150,000.00 - $225,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off

License/Certification:

Drivers License (Required)

Work Location:

In person