The Maintenance Technician Lead leads the maintenance team by overseeing/managing the three main components of day-to-day apartment maintenance - repair, make ready, and preventative maintenance - with a commitment to performing all duties in a manner consistent with quality, efficiency, and cost control. Responsibilities Responsible for the completion of all maintenance service requests as assigned. Completes make-ready process of vacant apartments as directed by the Property Manager/ Regional Maintenance Manager. Works within established expense limits and/or budget. Maintains inventory controls for cost effective operations. Schedules and completes the "Preventative Maintenance Program". Coordinates special projects as directed by the Property Manager/Regional Maintenance Manager. Creates and maintains effective and professional relationships with supporting vendors, properly identifying when work must be outsourced. Monitors the progress and quality of all work being performed by outside contractors. Responsible for 24-hour emergency maintenance service as scheduled. Carries cell phone as required for on-call maintenance. Monitors and maintains all building systems as assigned. Assist with common area housekeeping. Ensures completion of common area housekeeping and groundworks by Porter and Maintenance Technician. Responsible for alerting the Property Manager and Regional Maintenance Manager of any unusual occurrence and/or damage that has taken place or that may occur. Required to accurately account for their time spent working, daily, in a manner that is consistent with our online cost allocation system. Completes and submits payroll time sheets and mileage reimbursement in an accurate and timely manner. Maintains a professional and courteous manner with all residents, vendors, contractors, and fellow employees. Assures safety standards are used which comply with all company, local, City, State and Federal guidelines. Ensures compliance of all work-related activities in a fair, ethical, and consistent manner, including but not limited to OSHA safety guidelines. Conducts annual performance evaluations for maintenance techs, using approved internal processes and templates. Performs other duties as assigned, including special projects and other similar responsibilities. Skills Advanced residential maintenance skills including but not limited to plumbing, electrical, HVAC, appliance repair, caulking and sealing. Excellent customer services skills. Ability to plan and execute a preventative maintenance program per assigned property. Excellent vendor relations skills, with the ability to monitor outsourced projects to completion. Exceptional interpersonal skills and human relation skills that positively benefit interactions with co-workers, internal and external clientele. A demonstrated ability to deal effectively and professionally with coworkers, volunteers, peers, and supervisors. Ability to exercise good judgment and self-control. Good comprehension skills, with the ability to listen to and understand information and ideas presented through verbal communication. Effective oral and written communication skills with individuals at all levels. Ability to communicate in a calm and professional manner when under pressure. Must be detailed oriented, able plan, prioritize, and organize, multi-task and meet deadlines in a fast-paced environment. Ability to exercise good judgment and self-control. Good decision-making skills, with the ability to analyze information, evaluate results, and implement the best solution to solve problems or challenges. Ability to make decisions quickly and in the best interests of residents, staff, and properties. Enthusiasm, good attitude, trustworthiness, personal integrity, and honesty. Ability to work autonomously and understand when a superior needs to be involved in decisions. Self-motivated, with an ability and dedication to learn new skills quickly, keep up to date technically, and apply new knowledge to your job. Demonstrated ability to operate safely in the workplace, with experience in holding peers accountable to safety standards. Qualifications High school graduate or educational equivalent. Minimum of 3 years of related experience that includes working with residents.

EPA 608 & OSHA-10

certification required Strong computer skills, with working knowledge of the primary Microsoft Office programs. Ability to work weekends and overtime as needed. Must own or consistently have a vehicle available for use, with the flexibility to travel locally. Ability to successfully pass a background check and other pre-employment screenings. Physical Requirements Requires exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly. Ability to help move appliances when necessary. Ability to stand for extended periods of time. Ability to move about properties and throughout residential units; able to climb to high places, move about crawl spaces, and navigate narrow pass ways. Ability to negotiate stairs and climb ladders on a regular basis. Must be in good physical condition and have physical capacity to work extra hours when necessary. Able to stand, sit, bend, kneel, stretch and squat for long periods of time. Able to use hands, arms and fingers to manipulate tools and equipment, including power tools. Performance Standards Resident satisfaction rating of 90% or higher. Operated within established and agreed on budget.

Job Type:

Full-time Pay:

From $29.41 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person