About Us:

Grady Management, Inc. has been a trusted leader in multifamily property management since 1965. Our Culture by Design philosophy grounds our work in purpose, connection, and accountability

guiding how we lead, serve, and grow together.

We believe exceptional communities are built by people who take ownership, act with intention, and understand the impact their work has on residents, partners, and each other. Here, every role contributes to something bigger: shaping experiences, strengthening communities, and driving meaningful results.

Job Summary:

We are seeking an experienced and dynamic Service Manager to join our team at Rolling Meadows Apartments in Williamsburg, VA. The ideal candidate will be responsible for overseeing all aspects of maintenance operations. This includes leading the maintenance department, ensuring resident satisfaction, coordinating team schedules, and maintaining the physical condition of the property to the highest standards. This position is currently eligible for quarterly nondiscretionary bonuses up to 10% of their salary, annually.

Your Responsibilities:

Prioritizes and assigns maintenance requests, coordinating staff schedules. Manages inventory, purchasing, and budget control for maintenance materials. Maintains accurate maintenance records, logs, and preventative maintenance schedules. Conducts daily inspections, performs proactive repairs, and responds to resident maintenance requests. Oversees move-ins, move-outs, and contract maintenance services. Complete other duties as assigned or requested.

What you offer:

Bilingual (English/Spanish) is a plus. Valid driver's license and reliable transportation required for daily onsite use. Minimum of 18 months experience in apartment maintenance. CFC Type II or Universal Certification and heat pump experience preferred. Must be available for after-hours emergency maintenance calls, including nights and weekends. Basic computer skills required.

What we offer you:

Comprehensive Health & Wellness Benefits

Enjoy high-quality health, vision, and dental coverage, plus company-paid Life Insurance and Long-Term Disability (LTD). 401(k) Retirement Savings
Secure your financial future with our 401(k) plan, which includes a competitive company match. Generous Time Off
Enjoy a combination of vacation, sick leave, and paid holidays to relax, recharge, and take care of what matters most. Career Development Opportunities
Grow with us through internal career opportunities and pathways for advancement. Training and Education Assistance
We are committed to your growth and development, offering educational support, including internal training programs and financial assistance through our Educational Assistance Policy. Referral Bonuses
Earn bonuses for referring great employees to our team. Industry Associations & Networking Opportunities
As a Grady Management team member, you'll have access to an extensive network of industry associations and affiliations, such as MMHA, AOBA, PMA, IREM, and NVAA. Make a Difference
Give back through our Grady Gives Back program, supporting initiatives that positively impact the communities we serve.

Next steps:

Are you ready to make a difference and grow with a company that values its people and communities? Interested candidates are invited to submit their resume outlining their relevant experiences above. Grady Management, Inc. is an equal opportunity employer, and are proud of our commitment to diversity and creating an inclusive, equitable environment for all employees.

Job Type:

Full-time Pay:

$30.00

$32.

00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Professional development assistance Referral program Vision insurance

Work Location:

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