Commercial Kitchen Service Technician Hood Depot International Deerfield Beach, FL Job Details Full-time $20 - $35 an hour 23 hours ago Qualifications Diagnostic test interpretation Diagnostic result interpretation Computer operation Customer communication Cooling system parts Teamwork Outdoor work experience Customer service Electrical schematic reading and interpretation Industrial motor maintenance and repair Furnace systems Company vehicle operation High school diploma or GED Mechanical drawings Driver's License Electrical motors Troubleshooting electrical systems Organizational skills Technical troubleshooting support Technical Proficiency Mobile devices Full Job Description Position Summary The Hood Depot Service Technician is responsible for diagnosing, repairing, maintaining, installing, and commissioning commercial kitchen ventilation equipment. This includes kitchen exhaust systems, make-up air units, kitchen cooling units, exhaust fans, supply fans, pollution control units, direct-fired make-up air equipment, control panels, and associated electrical and mechanical systems. This position requires a highly motivated individual capable of working independently while providing exceptional customer service. Technicians are expected to troubleshoot efficiently, communicate professionally, document all work accurately, and represent Hood Depot Service with integrity and professionalism. Primary ResponsibilitiesService & Troubleshooting Diagnose electrical, mechanical, airflow, refrigeration, and control system failures. Troubleshoot commercial kitchen ventilation systems quickly and accurately. Repair equipment in accordance with manufacturer specifications and company standards. Replace defective motors, bearings, belts, pulleys, contactors, relays, sensors, VFDs, switches, filters, and controls. Perform complete operational testing after every repair. Identify root causes—not just symptoms—to minimize repeat service calls. Preventive Maintenance Perform scheduled preventive maintenance inspections. Inspect all mechanical and electrical components. Check belts, bearings, motors, fan wheels, filters, wiring, electrical connections, and safety devices. Verify equipment is operating within manufacturer specifications. Identify potential failures before they become emergency service calls. Installation & Start-Up Install replacement equipment and accessories. Perform equipment start-up and commissioning. Verify proper fan rotation, motor amperage, airflow, temperature, controls, and safety devices. Confirm all safety interlocks are functioning correctly. Assist installation crews when required. Documentation Every technician is responsible for maintaining complete and accurate documentation.
This includes:
Detailed notes in Housecall Pro Equipment model and serial numbers Diagnostic findings Repairs completed Parts used Electrical readings Airflow measurements when applicable Photographs before and after repairs Recommended future repairs Customer communication notes Documentation should allow another technician to understand exactly what occurred without revisiting the site. Customer Service Technicians are expected to provide outstanding customer service by: Arriving on time. Communicating professionally. Explaining equipment problems in understandable terms. Offering repair recommendations without pressure. Respecting customer property. Cleaning the work area before leaving. Building long-term customer relationships. Communication Technicians are expected to maintain communication throughout the day.
Responsibilities include:
Checking schedules daily. Reviewing job history before arriving. Communicating delays immediately. Updating dispatch when jobs are completed. Notifying the office of additional work discovered. Coordinating with Project Managers when larger repairs are required. Safety Technicians shall always follow Hood Depot Service safety policies.
This includes:
Lockout/Tagout Proper PPE Ladder safety Roof safety Lift operation Electrical safety Safe lifting practices Reporting unsafe conditions immediately No repair is more important than employee safety. Required Technical Knowledge Technicians should possess working knowledge of: Commercial kitchen ventilation systems Kitchen exhaust hoods Make-up air units Kitchen cooling units Exhaust fans Supply fans Direct-fired make-up air equipment Gas heating systems HVAC controls Electrical control panels VFDs Motors and motor controls Refrigeration systems (when applicable) Fire suppression interlocks Building management controls Required Skills Electrical troubleshooting Mechanical troubleshooting Reading electrical schematics Reading mechanical drawings Airflow diagnostics Motor replacement Belt alignment Bearing replacement VFD programming (preferred) Basic refrigeration diagnostics (preferred) Strong communication skills Time management Organization Professional appearance Computer Skills Technicians must be able to use: Housecall Pro Mobile devices and tablets Email Digital forms Photo documentation Electronic service manuals Physical Requirements Must be able to: Lift 75 pounds Work on rooftops Work from ladders and lifts Climb stairs repeatedly Work in hot commercial kitchens Work outdoors year-round Kneel, squat, crawl, and stand for extended periods Minimum Qualifications High School Diploma or GED Valid Driver's License Clean driving record Minimum 3 years commercial HVAC or commercial kitchen ventilation experience preferred EPA Certification preferred OSHA 10 certification preferred Class D Fire License is a PLUS Company Vehicle Responsibilities Technicians are responsible for maintaining their assigned company vehicle.
This includes:
Keeping the vehicle clean Reporting maintenance needs immediately Maintaining proper inventory levels Organizing tools and parts Driving safely and professionally Following all company vehicle policies Performance Expectations Successful technicians consistently: Arrive on time. Maintain a professional attitude. Complete accurate diagnostics. Minimize callbacks through quality workmanship. Complete service documentation before closing each job. Maintain excellent customer satisfaction. Communicate effectively with dispatch and management. Protect company assets. Follow company procedures. Continue learning new equipment and technologies. Core Values Every Hood Depot Service Technician is expected to demonstrate: Integrity — Do the right thing even when no one is watching. Professionalism — Represent Hood Depot Service with pride. Safety — No shortcut is worth an injury. Quality — Perform repairs correctly the first time. Accountability — Take ownership of every service call. Teamwork — Help fellow technicians and office staff succeed. Customer Focus — Every interaction should build trust. Continuous Improvement — Never stop learning. Mission Our mission is to provide reliable, high-quality commercial kitchen ventilation service through exceptional workmanship, outstanding customer service, and a commitment to safety, ensuring every customer's kitchen operates safely, efficiently, and with minimal downtime.
