Why you'll love it here! Competitive compensation

Portal to portal pay

Overtime opportunities

Company vehicle

Company credit card for all travel expenses

Company cell phone

Medical, dental, vision benefits from Day One!

401(k) with company match

Paid time off and holidays

Ongoing technical training and certification support-CFESP prep programs, hands-on manufactures training

Tuition reimbursement for additional certifications

Career progression opportunities into a Senior Service Technician, Lead Technician, Field Supervisor, or Service Manager roles

POSITION SUMMARY

The Service Technician reports to the Service Manager

Located in Houston, TX

Field Based - Full Time TriMark USA is seeking a skilled and customer-focused Service Technician - Hot side to support our commercial kitchen equipment customers. This role is responsible for diagnosing, repairing and maintaining commercial cooking equipment within customer facilities. This role ensures equipment reliability, food safety, and operational continuity for restaurants, healthcare facilities, hospitality, education, and other foodservice operations supported by TriMark USA.

The ideal candidate is technically skilled, customer-focused, safety-driven, and experienced in servicing gas and electric hot-side equipment in high-volume commercial kitchen environments.

ESSENTIAL FUNCTIONS & KEY RESPONSIBILITIES

Troubleshoot and repair gas and electric cooking equipment including ranges, ovens, griddles, fryers, broilers, steamers, kettles, and combi ovens

Diagnose electrical, mechanical, and gas-related issues using schematics and diagnostic tools

Replace defective components such as thermostats, gas valves, heating elements, ignition systems, control boards, and safety devices

Ensure compliance with manufacturer specifications and safety standards Perform routine preventative maintenance to extend equipment life and reduce downtime

Calibrate temperature controls and test safety mechanisms Provide professional, on-site customer support

Clearly explain repair findings, recommendations, and preventative measures

Complete service documentation accurately and in a timely manner

Maintain strong relationships with clients and internal dispatch teams Follow all OSHA, local, and company safety standards

Ensure job sites are clean and safe before departure

REQUIRED QUALIFICATIONS

1-2+ years of experience servicing commercial cooking equipment (hot side)

Strong understanding of gas systems, electrical components, and mechanical systems

Ability to read wiring diagrams and service manuals

Valid driver s license with clean driving record

Ability to lift 75+ pounds and work in confined or high-temperature environments

PREFERRED QUALIFICATIONS CFESA

certification Factory training on major hot-side manufacturers

Basic refrigeration equipment knowledge (a plus)

Experience in foodservice, hospitality, or institutional environments

CORE COMPETENCIES

Technical troubleshooting expertise

Strong customer service orientation

Accountability and ownership

Team collaboration

Time management and route efficiency

Attention to detail and safety awareness

Ability to work independently with minimal supervision #MKIndeed