Senior Service Lab Technician Rivian - 2.7 Hayward, CA Job Details Full-time 2 hours ago Qualifications Driver's License Driving Full Job Description Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. We operate development centers in Plymouth, Michigan; Southern California (Irvine, Carson & LA); Silicon Valley (San Jose and Palo Alto); Vancouver, British Columbia; and Surrey, England; as well as a manufacturing facility in Normal, Illinois. Please note, this is a proactive job posting, which allows us to build a pipeline of qualified candidates who we can consider for future openings. You will be contacted if a position matching your qualifications becomes available. Support creation of technical publications for all service manuals (systems overview, parts, repair, labor, electrical, etc.) Validate repair procedures for accuracy (diagnosis, repair process, labor time, safety, etc.) Improve efficiency in service procedures without compromising quality and safety of the repair Validate all service tooling prior to implementation to the field Support campaigns and containment initiatives Work with a collaborative attitude and team spirit in an ever-changing, dynamic environment Support cost analyst impact on different serviceability methods and processes Support cross functional teams and assist with pre-production vehicle builds Provide ad hoc service support to the field to support the Service organization Support and proactively collaborate with Service Engineering, Field Service, Technical Publications, Service Parts, and Service Training teams. Use 1st principals to collaborate, teach, and mentor other team members to constantly improve the Service organization. Automotive Technology/Technician Degree or equivalent experience 5+ years of automotive experience 4+ years of EV experience OEM Certified Master Technician is a plus OEM Specific Technician Training is a plus Ability to drive non-commercial truck and trailer Ability to travel as needed (up to 75%) Must possess a valid driver's license Experience working in start-up environments Knowledge of EV Powertrains and HV systems Knowledge of Diagnostic paths and best practices Strong written and communications skills Strong organization skills with attention to detail