Repair Logistics Technician Brightstar Lottery - 1.6 Sacramento, CA Job Details Full-time $22 - $26 an hour 1 day ago Qualifications Customer communication Teamwork Customer returns handling Inventory management Mechanical repair High school diploma or GED Database management Quality control Desktop applications Warehouse experience Electrical parts Full Job Description A Repair Logistics Technician II performs a variety of duties related to the troubleshooting, maintenance and repair of terminals and associated peripherals down to component and board level under limited supervision. This position is also responsible for coordinating basic warehouse operation, parts ordering and inventory control to ensure continuous supply and timely repairs in the field and warehouse. Additionally, this position supports site management by conducting data collection, analysis, and reporting on service metrics. Key Responsibilities

• Coordinates and updates repair and inventory database.
• Maintains an adequate supply of spare parts, sub-assemblies, and complete terminals.
• Creates and manages parts orders; monitors spare parts usage to ensure continuity of service.
• Coordinates shipping and receiving operations.
• Communicates and manages Return Material Authorization (RMA) processes with central repair facilities and external vendors.
• Assists subject matter experts in developing technical documentation.
• Assists with onboarding and training of junior Repair Logistics Technicians.
• Tests point-of-sale and communications equipment to determine cause of failure.
• Aids with field service activities, including service calls and installations.
• Interfaces with lottery and retail customers and various client services departments.
• Inspects point-of-sale equipment for damage and screens returned parts for quality assurance.
• Cleans interior and exterior of point-of-sale equipment.
• Operates forklift equipment.
• Performs data entry and general administrative duties.
• Adheres to all safety policies and procedures.
• Assists in the upkeep and maintenance of warehouse equipment and tools.
• Performs general cleaning and maintains warehouse organization.

Qualifications Education:

High school diploma or GED required.

Experience:

2+ years in electronics repair, logistics, or a related field.

Technical Skills:

• Experience with electronic and electromechanical systems required.
• Experience with IP-based technologies and communication systems (preferred).
• Experience with navigating various software applications required.

Soft Skills:

• Strong analytical and mechanical reasoning.
• Excellent communication and customer service skills.
• Ability to work independently and adapt to shifting priorities.
• Team-oriented with a proactive, self-motivated mindset.

Pay:

$22.00 - $26.00 per hour Expected hours: 40.0 per week

Work Location:

In person