CPR Cell Phone Repair is one of the largest and most trusted electronics repair franchises in North America. We're looking for motivated, customer-focused technicians to join our growing team. Whether you're an experienced repair professional or someone eager to learn, we provide the training and tools you need to succeed. Have previous phone repair or soldering experience? You're eligible for an expedited interview! Call or Text 563-529-0404 for an immediate response. What You'll Do As a Repair Technician, you'll work inside one of our retail stores helping customers stay connected by repairing smartphones, tablets, computers, game consoles, and other consumer electronics. You'll be the face of our business, delivering exceptional customer service while performing high-quality repairs. Responsibilities Diagnose, troubleshoot, and repair smartphones, tablets, computers, game consoles, and other electronics Deliver outstanding customer service from check-in through repair completion Explain repair options and technical issues in a simple, easy-to-understand manner Recommend accessories and protection products that enhance the customer experience Meet or exceed repair quality and customer satisfaction goals Accurately manage repairs using our point-of-sale and repair management systems Maintain inventory accuracy and safeguard customer devices Keep the store clean, organized, and professional Answer incoming phone calls with a friendly, professional attitude and convert inquiries into store visits Represent CPR Cell Phone Repair's core values in every customer interaction Compensation & Benefits $13.00-$18.00 per hour (based on experience) Profit-sharing opportunities Customer tips Paid training Advancement opportunities within a nationwide franchise network Qualifications Previous electronics repair or soldering experience preferred (not required—we will train the right candidate) At least 1 year of customer service or retail experience preferred Strong communication and interpersonal skills Basic computer proficiency Excellent organizational and time-management skills Ability to multitask in a fast-paced environment High attention to detail Flexible schedule, including some evenings and weekends Reliable transportation If you're passionate about technology, enjoy helping people, and want to build a career with a nationally recognized repair brand, we'd love to hear from you. Apply today or call/text 563-529-0404 for an expedited interview if you have prior repair or soldering experience. CPR Cell Phone Repair is an Equal Opportunity Employer.

Job Type:

Full-time Pay:

$13.00 - $18.00 per hour

Benefits:

Employee discount Paid time off

Work Location:

In person