Basic Qualifications

• Outstanding customer service skills Excellent technical, problem solving, and analytical skills Exceptional organizational skills Strong written and oral communication skills Work well in team environment Ability to work flexible hours, including weekends and some holidays High school diploma or GED Preferred Qualifications
• Apple Certified Macintosh Technician (ACMT) CompTIA A+ Cerification Experience repairing electronics, smartphones, PC/MACs, and game consoles Certification in Electronics or Consumer Electronics Previous experience working at retail electronics store Soldering or PCB repair Tasks and Responsibilities
• Diagnose, troubleshoot and repair devices Provide recommendations for problem resolution Explain complex technical issues to customers in a non-technical, simple to understand manner Provide repair and replacement estimates to customers Ensure that all repairs meet or exceed uBreakiFix quality standards Greet customers in a friendly manner and maintain a positive work environment Promote additional Products and Services to customers.

Answer phone calls to the store with a professional, courteous and friendly demeanor Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations Keep track of all devices and inventory while safeguarding all store stock Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair Maintain the cleanliness and professional appearance of the store

Note:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified, and they may change at any time.

Job Type:

Full-time Pay:

$16.00

• $18.

00 per hour

Benefits:

Employee discount Paid time off Application Question(s): How many work hours per week are you looking for?

Education:

High school or equivalent (Required)

Experience:

Electronics Repair:

1 year (Preferred) Ability to

Commute:

Algonquin, IL 60102 (Preferred)

Work Location:

In person