at Cole-Parmer in

Vernon Hills, Illinois, United States Job Description Job Title:

Service Technician Reports To:

Metrology Supervisor Location:

Vernon Hills, IL Work Type:

Onsite FLSA Status:

Non-exempt Position Summary:

The Service Technician will be responsible for mechanical and electrical repair of sample preparation equipment and accessories. This role will also provide service support for internal and external customers.

Key Responsibilities:

Troubleshoot and repair electro-mechanical laboratory sample preparation equipment according to mechanical drawings and electronic schematics. Test and verify that equipment meets specification. Perform final quality control evaluation of equipment and document results. Generate and complete work orders in computer based MRP system. Drive quality and process improvement initiatives Provide service support for the entire line of SPEX Sample Prep products Respond to technical inquiries from customers and dealers via phone and email Prepare technical documentation to assist our customers agents in troubleshooting and repairs Create/improve statement of work, other technical procedures and documentation needed in performance of duties. Field service and customer visits when required (