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CE
Cutting Edge Computers
IT Technician (Laptop & Desktop Repair and Software Diagnostics)
Career Insights for Precision / Fine Instrument Repairer
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Based on Michigan data
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What they do
A Precision or Fine Instrument Repairer makes, calibrates, repairs, maintains, adjusts and installs mechanical watches and clocks, and nautical, meteorological, optical and other precision instruments and equipment, and sets them for correct performance.
$49,001 / year median in Michigan
-9% projected decline
Job Description
Position Overview Cutting Edge Computers is looking for a motivated IT Technician. The IT Technician is responsible for diagnosing, repairing, and maintaining laptops, desktops, and related computer hardware and software. This role involves troubleshooting technical issues, performing system upgrades, installing and configuring software, and ensuring all IT equipment operates efficiently and securely. Networking experience is preferred for both implementation and diagnostics on networks. Customer service skills are a must as you will be dealing directly with customers. We offer 401K, PTO, and possible career advancement opportunities. Salary will be dependent upon skills. Key Responsibilities Diagnose and repair hardware issues on laptops and desktops, including motherboard, RAM, hard drives, and power-related problems. Install, configure, and update operating systems and software applications. Perform virus/malware removal, system cleanup, and software diagnostics to ensure optimal system performance. Conduct data backups and recovery when necessary. Replace or upgrade components to improve performance or extend hardware lifespan. Provide technical support to end users via in-person, phone, or remote assistance. Maintain detailed records of repairs, diagnostics, and parts used. Ensure all systems comply with security protocols and organizational IT policies. Assist in inventory management of IT assets, tools, and spare parts. Stay updated on the latest technology trends, diagnostic tools, and repair techniques. Manage VPN connections and ensure secure access for remote users. Deliver exceptional customer service, maintaining clear communication with clients to understand and resolve their IT needs