Phone Repair Tech and Sales for a Wireless & Repair Retail Store First Stop Wireless & Repair Warren, MI Job Details Part-time | Full-time $17 - $26 an hour 14 hours ago Qualifications Retail sales transactions Personal electronics repair Teamwork Operating systems Smartphone (troubleshooting support) Equipment repair Professional ethics Credit card payment processing Cash register operations Problem-solving Electronics sales Mobile devices Full Job Description Wireless Retail Sales & Repair Tech.
Responsibilities:
Sell wireless phones, service plans, and accessories in a fast paced environment. Achieve sales targets by selling new and existing customers our products and services. Present products and services to potential clients and build relationships with them. Resolve customer issues relating to equipment problems by repairing phones, tablets and other consumer electronics Repair smart phones by utilizing tools and processes to triage, determining the most effective method to repair then repairing the device Meet or exceed key performance objectives, including service and repair metrics Complete regular technical and non-technical coursework in curriculum path within the required timeframes Handle all areas of the sale's administration, including but not limited to: completing customer contracts and warranties, pulling products from inventory, taking customer payments, and processing completed orders. Perform daily opening and closing procedures, keep the store looking nice, and contribute to a positive work environment. Understand customers needs and help them discover how our no contract products meet those needs Possess a competitive spirit and desire to meet and exceed sales goals Multi-task in a fast paced team environment. Strong cash handling abilities and processing credit cards without error are required. Educate and engage customers through product demonstrations Interact with customers and provide prompt and courteous customer service to all customers Must be available to work weekends and holidays if needed. You must be dependable, ethical, and truthful. Wireless Retail Sales & Repair Tech.
Qualifications:
1-2 years previous sales experience (preferably retail cell phone sales) Great interpersonal skills in dealing with customers Minimum 1 year experience repairing Samsung , Android and Apple devices. Soldering Experience is a plus. Requires willingness to work flexible schedule, including evening and weekend hours as well as holidays Knowledge of mobile devices and operating systems Strong teamwork and collaboration skills
Job Types:
Part-time, Full-time Pay:
$17.00 - $26.00 per hour Application Question(s): Do you have experience in Wireless Retail Sales?