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Field Security Hardware Technician
Career Insights for Repair / Service Technician
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Scorecard
Based on New York data
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What they do
A Repair or Service Technician services and repairs a wide variety of equipment. Workers may specialize in equipment such as electrical systems, heating systems or industrial machinery, just to name a few, across various industries. May work in a dedicated repair shop or at a customer location. Individual responsibilities depend on the type of equipment and industry the worker specializes in.
$50,966 / year median in New York
-11% projected decline
Job Description
About the Role As a Field Security Hardware Specialist, you will play a critical role in securing high-traffic commercial environments by ensuring the integrity of entry points and locking systems. You will utilize your expertise in mechanical hardware and door systems to provide reliable, high-quality service that keeps our clients' facilities safe and operational. Responsibilities Execute precise installations and repairs of commercial-grade locksets, including mortise, cylindrical, and deadbolt hardware. Manage complex master key systems, including pinning, rekeying, and the creation of restricted keyway duplicates. Optimize building security by installing and calibrating door closers, panic bars, exit devices, and heavy-duty hinges. Restore functionality to commercial entryways by diagnosing and correcting structural issues like frame misalignment, sagging, and threshold damage. Provide expert site assessments to recommend hardware upgrades that improve facility security and compliance. Document all service activities, including parts usage and site photos, to maintain accurate records for client transparency. Act as a professional representative on-site, ensuring clear communication regarding repair status and future maintenance needs. Qualifications Required Skills Demonstrated expertise in commercial locksmithing and door hardware maintenance. Advanced mechanical aptitude for troubleshooting and repairing diverse lock and door systems. Proficiency in servicing hollow metal, aluminum storefront, and wood door assemblies. Strong commitment to safety protocols when operating power tools and heavy hardware. Excellent interpersonal skills with a focus on delivering high-quality customer service. Valid driver's license with a clean driving record for field operations. Preferred Skills Hands-on experience with electrified hardware and integrated access control systems. Technical familiarity with CCTV installation and low-voltage security components. Proven ability to manage full door replacement projects from start to finish.