Elevator Service Technician Zolon Tech - 3.8 Memphis, TN Job Details Full-time $32 - $40 an hour 17 hours ago Benefits 401(k) Qualifications Field service equipment repair Customer communication Elevator maintenance and repair Elevator diagnostics In-person customer service Process improvement Windows Problem-solving Desktop applications Productivity software Technical Proficiency Mechanical troubleshooting Service technician experience Full Job Description ZT01

Job Title:

Elevator Service Technician Job Type:

Full-Time direct hire

Job Location:

Memphis, TN (Onsite)

Job Description:

This role will be based in Memphis, TN with travel requirements between 50-80%. We are also accepting applicants that currently reside in the Tampa and Miami areas in Florida.

Responsibilities:

• Provide customers with training and technical support for the installation, repair, and troubleshooting of machines, motors, brakes, drives, controllers, and other electromechanical components
• Troubleshoot, install, and repair components at customer sites and in the central facility
• Create, complete, and document field service procedures
• Organize, track, and analyze all service activities; maintain the field service database
• Support new product development, including proper testing and qualification
• Administer Certified Mechanic Training
• Collaborate with the field support team to prioritize and execute tasks efficiently
• Conduct root cause analysis to drive product improvement and process efficiency
• Coordinate with factory and vendor technical support teams to resolve customer issues

Requirements:

• 5+ years of elevator service or maintenance experience: elevator mechanic or service technician with hands-on installation, maintenance, troubleshooting, and diagnostics of elevator equipment
• Excellent customer service and communication skills Proficiency with Microsoft Office, Windows OS, web browsers, and search tools; SAP experience a plus
• Willingness and ability to travel domestically and internationally up to 80% based on field needs
• Valid passport required

Pay:

$32.00 - $40.00 per hour

Benefits:

401(k)

Experience:

elevator service or maintenance : 5 years (Required) Willingness to travel: 75% (Required)

Work Location:

In person