At American Signature Inc., we believe everyone has the right to a well-furnished life. Since 1948, we have been helping families fill their homes with furniture they love. Our company includes more than 125 family-owned and operated stores. As a Service Technician, you are a part of this family and critical to our success. This person directly impacts the business by providing a furniture repair service for our customers, ensuring satisfaction. Why you'll want to join our team: Join a historic, family-owned business that has helped furnish the lives of customers for more than 70 years Comprehensive medical, dental, and vision benefits & 401K plan Our team members are encouraged to develop and move into more challenging roles as their career progresses. Employee discounts at our affiliate brands which include- Value City Furniture, American Signature Furniture, DSW, and American Eagle Outfitters What your day will look like: Embodies our values: Serve Others and Own ItMeets or exceeds customer expectations in a friendly, courteous, and professional mannerVisits customers' homes as needed to repair furnitureEnsures that all warehouse repair policies and procedures are followed Ensures that the appropriate team member is informed of any item that cannot be repairedReceives returned and/or damaged furniture items, assesses condition to determine whether the item is repairableFollows established procedures to dispose of unsalvageable items What will help you succeed: Furniture repair experience including upholstery repair, leather repair and wood repairMust have a good working knowledge of power tools including, but not limited to: table saw, drill press, belt sander, router, circular saw, screw guns, hand drills and heat gunsEnsures that all safety procedures are being followedHigh school diploma or general education degree (GED); or equivalent combination of education and experienceAbility to read, write and comprehend simple instructions, short correspondence, and memoAbility to add, subtract, multiply, and divideTrack record of serving others and putting team goals firstOwners' mindset; takes ownership over everything within scope of responsibilityProactive approach; identifies and solves problemsAdaptability; flexible to shifting priorities and a changing environment