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RMA Repair Technician
Career Insights for Precision / Fine Instrument Repairer
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Based on Wisconsin data
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What they do
A Precision or Fine Instrument Repairer makes, calibrates, repairs, maintains, adjusts and installs mechanical watches and clocks, and nautical, meteorological, optical and other precision instruments and equipment, and sets them for correct performance.
$49,273 / year median in Wisconsin
-11% projected decline
Job Description
RMA Repair Technician Sanmina Corporation United States, Wisconsin, Kenosha Sep 01, 2026 Sanmina Corporation (
Nasdaq:
SANM) is a leading integrated manufacturing solutions provider serving the fastest-growing segments of the global Electronics Manufacturing Services (EMS) market. Recognized as a technology leader, Sanmina Corporation provides end-to-end manufacturing solutions, delivering superior quality and support to Original Equipment Manufacturers (OEMs) primarily in the communications networks, defense and aerospace, industrial and semiconductor systems, medical, multimedia, computing and storage, automotive and clean technology sectors. Sanmina Corporation has facilities strategically located in key regions throughout the world.
RMA Repair Technician Job Purpose:
The RMA (Return Merchandise Authorization) Repair Technician Coordinator bridges logistics and hands-on hardware repair. This role will authorize and process customer returns, physically diagnose and repair faulty equipment, and coordinate with internal teams (engineering, quality assurance, and sales) to ensure efficient resolutions and improve product quality.
Nature of Duties:
Diagnose returned products, assemblies, and components down to the component or board level.
Perform diagnostic testing and failure analysis to determine the root cause of defects.
Perform necessary hardware repairs, calibrations, or part replacements according to manufacturer guidelines.
Write detailed failure analysis reports and update repair logs
Help in maintaining and establishing processes and procedures to ensure that RMA's are processed and closed in a timely manner
Efficiently prioritize and manage multiple requests simultaneously
Escalate problems as appropriate
Driving cost reductions through product and process improvements
Continuous quality improvement in Rolled Throughput Yield (RTY)
Collection of data and the correlation of failures, driving the actions required to solve the issues to root cause.
Ensures the product is exceeding our customer requirements of quality, reliability, and our internal goals of cost and delivery
Duties as assigned
Must be able to sit, stand, walk, and bend for long periods of time
Overtime as needed
Education and Experience:
Technical diploma, associate's degree in electronics/engineering, or equivalent hands-on experience.
5 years of experience in electronic manufacturing environment preferred
Minimum of 3 years in hardware repair, warranty administration, or reverse logistics operations.
Working Knowledge of Six Sigma and Greenbelt Tools
Proficiency with soldering, SMT & Electronic manufacturing processes
Experience handling and testing of RF components
Familiarity with ERP systems (e.g., SAP, Oracle) and MS Office (especially Excel).
Must be able to communicate in both written and spoken English Sanmina is an Equal Opportunity Employer This is an ITAR facility and applicant must be a US Citizen or a lawful permanent resident.