Requisition No:

882952

Agency:

Florida Fish and Wildlife Conservation Commission

Working Title:

OPS DISTRIBUTED COMPUTER SYSTEMS SPEC

• 77903080

Pay Plan:

Temp

Position Number:

77903080

Salary:

$20

• $24/hour

Posting Closing Date:

09/15/2026 Total Compensation Estimator ToolOffice of Information Technology

OPS Distributed Computer Systems, 77903080

$20.00

• $24.

00 Per Hour

40 hours per week

3200 NE 151 Street

Miami, FL Florida Fish and Wildlife Conservation Commission

Office of Information Technology

OPS Distributed Computer Systems, 77903080

Dade County Our Organization:

The FWC envisions a Florida where fish and wildlife are abundant and thriving in healthy and connected natural landscapes with vital working lands and waterways; where natural resources are valued and safely enjoyed by all; and wherein natural systems support vibrant human communities and a strong economy.

Our Mission:

Managing fish and wildlife resources for their long-term well-being and the benefit of people. Every organization has an identity that is forged not only by what it does, but by how it conducts itself. The values embedded in our mission and expressed in the vision of the FWC are to make quality decisions by being dynamic, science-informed, efficient, ethical, collaborative, and committed to the vitality of the state and its environment. Visit our website for more information: MyFWC.com

Open Competitive Opportunity:

Applications from all candidates will be considered.

Requirements:

Office hours are from 8:00 A.M. to 5:00 P.M. Eastern Standard Time, Monday through Friday This position requires up to 25% travel. Responses to qualifying questions should be verifiable by skills and/or experience stated on the profile application. Information should be provided regarding any gaps in employment. Employment in this position is contingent upon a satisfactory criminal history check (fingerprint-base) in accordance with Chapter 435, Florida Statutes. Description

This is work providing technical assistance to computer system users. Incumbent works with Law Enforcement and other FWC employees to answer questions or resolve computer problems for clients in person, via telephone or from remote locations. Incumbent is responsible for PCs across the state and may need to travel to various Commission locations to perform duties. Performs installation and repair of hardware, software, and peripheral equipment such as Law Enforcement bodycams, Smartcop software and aircards, following design or installation specifications. Responsible for keeping an inventory of computer equipment and software in assigned area. Assists clients with procedures for surplus computer equipment. Installs hardware and software; supervise installations of communications hardware, wiring, and services; identify and resolve computer and communication issues; process and track workload using the agency incident management tracking system. Tests and monitors software, hardware, and peripheral equipment to evaluate use, effectiveness, and adequacy of product for user. Enters commands and observes system functioning to verify correct operations and detect errors. Prepares evaluations of software and hardware and submits recommendations to management for review. May take a lead role in the planning, testing and implementation of major projects under the supervision of management. Reads technical manuals, confers with users, and conducts computer diagnostics to determine nature of problems and provide technical assistance. Works directly with hardware and software manufacturers to resolve major problems. May develop training materials and procedures and conduct training programs. Prepares administrative and purchasing reports as required. Reports day-to-day activities to supervisor(s) as required. Maintains knowledge of hardware and software by reading trade magazines and technical manuals and attends training seminars. Performs other duties as assigned. Knowledge, Skills, and Abilities Knowledge of the Windows 11 troubleshooting and imaging Windows computers;

Knowledge of Office Productivity Software, Microsoft Office 365;

Knowledge of Microsoft's Active Directory, Intune, Azure/Entra;

Knowledge and skills assisting remote mobile users;

Knowledge and skills with desktop and/or network security;

Knowledge and skills troubleshooting various hardware and software issues;

Knowledge and skills assisting users with data integrity;

Good communication skills. Why should I apply?

The Benefits of Working for the

State of Florida:

• Eligible OPS positions and qualifying applicants may enjoy top-tier benefits offerings including comprehensive health coverage to meet the needs of you and your family while maintaining low deductibles and low monthly out-of-pocket contributions. . Health Premiums $25.00
• Single / $90.00
• Family Biweekly Low Cost $25,000 Life Insurance

OPS FICA

Alternative Retirement Plan On the Job Trainings Family and Medical Leave Act (FMLA) For a more complete list of benefits, visit https://www.mybenefits.myflorida.com/. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.