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RedSpeed Florida LLC

Senior Field Engineer

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What they do

A Telecommunications Field Technician telecommunications Field Service Technician installs, repairs and maintains voice, data and video systems for a company's customers at the customer site. Prepares and documents a customer's network prior to implementing telecommunication system. Installs IP, network equipment and facilities. Acts as the first point of issue resolution, responds to field engineering issues and troubleshooting telecommunication problems. May train less experienced field technicians.

$66,061 / year median in Florida

+6% projected growth

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Job Description

Job Description Help for Job Description. Opens a new window. Job Purpose Under the direction of the Senior Operations Manager, this position is responsible for pre-and post-field installations, cabling, equipment testing, system configuration setup, image quality adjustments, equipment maintenance, and record completion and supervising Field Technicians in Georgia. Duties and Responsibilities Follows company engineering procedures and guidelines in the installation of photo enforcement equipment in the field. Stages, tests, maintains, troubleshoots, and services mechanical and electrical equipment on new and existing installations. Interacts with Clients and provides training on relevant systems (LPR/Siteops) Performs and documents initial image quality evaluations and adjustments.
Conducts pre-build and system setup:
PC, storage, router, and all other ancillary equipment. Performs cabling installation and termination including Cat5e, Cat6, RF/IF cable, coaxial, and low voltage cabling in a variety of indoor and outdoor environments. Programs and configures photo enforcement equipment. Drives and maintains company vehicles, including cars and bucket trucks. Informs appropriate management of potential electrical/mechanical problems and performs preventive maintenance functions as directed. Performs daily equipment performance checks and maintenance records/logs, including installation configurations in checklists and diagrams and updating company maintenance modules. Maintains equipment performance and maintenance records and logs, including installation configurations in checklist and diagrams and updating company maintenance modules. Ensure speed and radar devices are annually calibrated and all records are maintained and logged appropriately. Trains, schedules, motivates and evaluates engineers' performance. Identifies and implements improvements to department's processes and procedures. Generates daily work assignment reports and ensures assignments are being distributed accordingly. Completes performance appraisals for subordinate staff and reviews content with the Sr. Operations Manager prior to performance meetings. Meets with subordinate staff on a regular basis to communicate goals and expectations. Acts as a liaison relative to employee conflicts within the department and seeks the assistance of the Director of Operations and Human Resources in their resolution. Performs other duties as assigned. Qualifications and Requirements Bachelor's degree in electrical engineering or systems or related technology degree with 1 year of experience in the installation and operation of surveillance systems, or Associate degree in the technical field with 5 years of relevant installation experience, or Training courses and certificates in electronic sensors and systems with at least 10 years of relevant installation experience. Knowledge of IP-based cameras is a must. General knowledge of IP networking. Knowledge of Microsoft Office and Windows Desktop, web browsers, etc. Knowledge of electrical and mechanical theories and principals. Proficient experience with hand tools and measuring instruments, including multimeter. General understanding of structured cabling. Ability to work without supervision consistently performing duties to company standards. Fluent in English. Must have a valid driver's license and be able to drive a bucket truck. Must pass a criminal background check and a drug test. Competencies OSHA Safety Problem Solving/Conflict Resolution Initiative/Self-Starter Communication Skills Organization/Time Management Skills Teamwork/Collaboration Skills Accountability Customer Service Focus Attendance/Punctuality Working Conditions Able to work in varying outdoor weather conditions. The job requires moderate physical activity: must be able to carry and transport loads up to 50 lbs. periodically. Must be able to see 20/20 vision with correction and differentiate colors between light signals. Must be willing to work in high voltage areas; at various heights: bucket trucks, ladders, etc. Works occasional evenings and weekends based on job demands. Equal Opportunity Employer RedSpeed prohibits discrimination against any applicant based on any legally-recognized basis, including, but not limited to: veteran status, race, color, religion, sex, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including testing and characteristics) or any other consideration protected by federal, state or local law. RedSpeed also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable law.