A Broadband Technician works both inside and outside of a residential or business customer's building to install, change, repair and disconnect broadband services including data, digital TV and voice services. Troubleshoots at time of installation and returns at scheduled time if technical issues arise. Educates customers about ordered services.
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Summary:
We are seeking an entry-level Telecommunications Technician to monitor, operate, install, and maintain telecommunications systems and equipment. This role ensures systems meet business needs and objectives while performing troubleshooting to resolve hardware or software issues. The technician will also assist in telecom system installations for new company facilities.
Responsibilities:
Monitor and maintain telecommunications systems and equipment. Install, maintain, and repair telecommunications equipment. Assist in the installation of telecom systems for new company facilities. Perform telecom network software installations and maintain network database for system maintenance and billing support. Read engineering drawings and terminate cables and grounding systems.
Required Skills:
Associate's or Bachelor's Degree, or technical institute degree/certificate in Computer Science, Information Systems, or related field, or equivalent work experience. 0 to 1 year of IT work experience with a basic understanding of telecommunications and multi-platform environments. Knowledge of data scopes, patch panels, modems, and analog/digital signaling systems. Understanding of T-1 network architecture and operating procedures. Familiarity with line control techniques and communication access methodology. #Ll-Onsite Why Work with Us At Cook Systems, we don't just offer jobs—we build futures. Our people are at the heart of everything we do, and we're committed to supporting you with benefits that deliver real security, flexibility, and growth from day one.
Your Health, Your Way:
Choose from two comprehensive medical plans through Blue Cross Blue Shield, with dental and vision coverage included. With access to one of the nation's largest provider networks, you'll have quality care wherever life takes you.
Peace of Mind:
Protect what matters most with life, critical illness, and accident insurance through Unum—because your family's security matters. Flexibility for
Life:
Plan ahead and save with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent-care expenses your way.
Extra Protection When You Need It:
Our Health Gap Insurance through Sun Life helps cover unexpected costs, so you're never caught off guard.
Your Future Starts Now:
Build your future with our 401(k) plan through The Standard. You're eligible after just six months—because long-term success deserves a strong foundation. At Cook Systems, you're not just an employee—you're part of a team that values ideas, celebrates results, and grows together. Here, your impact is visible, your contributions are valued, and your career has room to thrive. Ready to be part of something bigger? Let's build the future together at Cook Systems. #IND1
