A Telecommunications Field Technician telecommunications Field Service Technician installs, repairs and maintains voice, data and video systems for a company's customers at the customer site. Prepares and documents a customer's network prior to implementing telecommunication system. Installs IP, network equipment and facilities. Acts as the first point of issue resolution, responds to field engineering issues and troubleshooting telecommunication problems. May train less experienced field technicians.
To Apply for this Job Click Here IDR is seeking a Field Technician II to join one of our top clients for an opportunity in Topeka, KS. In this role, you'll support a large-scale low-voltage installation and service program for a leading organization in the retail/technology services space. This is a hands-on field position where you'll serve as an onsite lead, ensuring quality installations while supporting standardization and training as partner and subcontractor usage grows. Position Overview for the
Field Technician II:
Serve as an onsite lead, directing, inspecting, and auditing technician work to ensure installation quality and consistency. Perform low-voltage installation and service work at customer sites, including configuring, troubleshooting, testing, and documenting results. Act as an escalation point in the field—communicating updates to project teams and helping drive issue resolution. Support training and coaching for internal team members and subcontractors to reinforce best practices and reliable installs. Travel throughout the region as needed and remain flexible with shifts and occasional work outside standard hours. Requirements for the
Field Technician II:
2+ years of Technician I experience (or equivalent low-voltage installation/service background) with proven field troubleshooting and testing skills Proficiency in at least 5 of the following: Voice, Data, Fire Alarm, Fiber, Burg Alarm, CCTV, Access Control, Digital Signage, Access Points, Networking Ability to work independently in the field with minimal direction, while also serving as an onsite lead and escalation point Strong communication, organization, attention to detail, and customer service skills with the ability to multitask under pressure Ability to travel as needed and perform physical job demands (climbing ladders, working in ceilings/overhead areas, and lifting up to 45 lbs) What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization. Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success. Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row. IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws. To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here. Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications. If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-inc.com To Apply for this Job Click Here
