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RL Controls

Field Service Technician

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What they do

A Telecommunications Field Technician telecommunications Field Service Technician installs, repairs and maintains voice, data and video systems for a company's customers at the customer site. Prepares and documents a customer's network prior to implementing telecommunication system. Installs IP, network equipment and facilities. Acts as the first point of issue resolution, responds to field engineering issues and troubleshooting telecommunication problems. May train less experienced field technicians.

$71,419 / year median in Massachusetts

+6% projected growth

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Job Description

Field Service Technician RL Controls - 4.5 Woburn, MA Job Details Full-time $25 - $35 an hour 3 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Driver's License Field engineering Stakeholder relationship building
Full Job Description Job Title:
Field Service Technician Job Type:
Full-time Industry:
Transportation Company Information:
RL Controls, LLC (RLC) is an ISO-certified systems integrator supporting the diverse technical needs of the mass transportation industry. Our primary focus is on system technologies that enable vehicle solutions for shuttle, bus, rail systems, and facilities.
Role Overview:
The Field InstallationService Technician will execute installations and testing for simple to complex vehicle systems, including upgrading equipment (software, hardware, and telecommunications network components). Responsibilities include installing and terminating DC low-voltage power and signal wiring, as well as conduit work.
Qualifications Experience:
2+ years of field service experience in the mass transit industry (Entry to Mid-level candidates will be considered).
Education:
Technical degree preferred; industry certifications are a plus.
SkillsCompetencies:
The ideal candidate will demonstrate: Technical experience in engineering or field service within the mass transit industry. The ability to read, comprehend, and apply technical documentation, specifications, and schematics. Competence with hand and power tools, including calibrated tools and multimeters. Proficiency in wire termination, cabling, conduit work, and working around AC and DC high-voltage systems. Problem-solving skills, adaptability, and the capacity to manage multiple tasks effectively. Strong communication skills for completing reports and following both written and verbal instructions.
Physical ability to:
o Lift up to 50 lbs. o Work at heights up to 25 feet using ladders. o Operate in confined spaces, electrical cabinets, and on vehicles up to 16 feet high. Willingness to travel nationally for extended periods (valid driver's license required). Responsibilities As a Field Service Technician, your key duties will include: Completing hands-on installations, upgrades, and disassembly of vehicle systems. Performing system testing, integration, and troubleshooting as part of a project team. Conducting site surveys and attending site-specific meetings. Installing and commissioning wired and wireless low and high-voltage network solutions. Validating network functionality and documenting results. Adhering to OSHA, FRA, and RLC safety and PPE standards. Preferred Experience Proficiency in reading and interpreting wiring diagrams, construction drawings, and schematics.
Experience with:
o Field installation and testing of CCTV, access control, and intrusion detection systems. o Axis or other competitive IP camera technologies. o Extreme Networks or similar wired and wireless network technologies.
RL Controls Core Expectations:
Maintain professional, positive relationships with customers and subcontractors. Work collaboratively within a team while demonstrating independence. Provide technical feedback and suggestions for improvement. Stay self-motivated, organized, and take pride in quality workmanship and meeting schedules. Participate in ongoing internal and external training programs. Additional Information This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.
Employment Terms:
RL Controls is an EEO Employer and uses E-Verify. Sponsorship is not available for this role.
CompensationBenefits:
RL Controls offers a competitive salary with benefits, including: Health, dental, vision, and life insurance. Paid personal time off and holidays. 401(k) retirement plan. Join us and become part of a team dedicated to delivering innovative solutions for the transportation industry!