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VIDEO Field Support Specialist
Career Insights for Telecommunications Field Technician
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Scorecard
Based on Maryland data
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What they do
A Telecommunications Field Technician telecommunications Field Service Technician installs, repairs and maintains voice, data and video systems for a company's customers at the customer site. Prepares and documents a customer's network prior to implementing telecommunication system. Installs IP, network equipment and facilities. Acts as the first point of issue resolution, responds to field engineering issues and troubleshooting telecommunication problems. May train less experienced field technicians.
$69,394 / year median in Maryland
+3% projected growth
Job Description
- $62,700 Job Description VIDEO Field Support Specialist needed in Columbia, MD!
Responsibilities Include:
- Installing, operating, maintaining, repairing and modifying end user devices such as personal computers, thin-clients, network interface cards, phones, monitors, printers, telephones, printers, pagers, and radios.
- Performing a variety of maintenance and technical support on devices, integrated systems and subsystems, and install/configure software at customer and/or field locations.
- Troubleshooting and solving technical issues related to end user equipment hardware and software Ensuring customer satisfaction is achieved.
Required Skills, Experience, and Education:
Minimum education and experience level: High school/GED and a minimum of four (4) years of experience.Equivalent education and experience:
Associate's degree and two (2) years of experience. Highly skilled in installing, repairing and troubleshooting VTC devices and systems Demonstrated ability to read and understand technical manuals and schematics Able to manage time and priorities effectively Able to work efficiently with minimal supervision Proficient in working with end-users remotely Familiar with Active Directory security and policies Excellent analytical and problem solving skills Outstanding communication skills to relate with team members and support workersRequired Clearance:
Candidate must have a TS/SCI polygraph clearance Must be a US Citizen. +++IAT Level 1 Certification C an also apply to https://flashtg.com/flash-technology-careersApproximate Salary Range:
$48,000- $62,700 A variety of factors impact the final salary offered, including, but not limited to, geographic location, contract labor categories and wage rates, relevant work experience, specialized skills and competencies, education, and certifications. 401(k) with 6% company match