A Telecommunications Field Technician telecommunications Field Service Technician installs, repairs and maintains voice, data and video systems for a company's customers at the customer site. Prepares and documents a customer's network prior to implementing telecommunication system. Installs IP, network equipment and facilities. Acts as the first point of issue resolution, responds to field engineering issues and troubleshooting telecommunication problems. May train less experienced field technicians.
Job Overview We are seeking a dynamic and skilled Telecom / VoIP Technician to join our team and drive the installation, maintenance, and troubleshooting of advanced telecommunications systems. This role offers an exciting opportunity to work on diverse projects involving fiber optic systems, network wiring, and communication systems, ensuring seamless connectivity for our clients. The ideal candidate will bring technical proficiency, excellent customer service skills, and a passion for delivering reliable telecommunications solutions. If you thrive in a fast-paced environment and enjoy solving complex technical challenges, this position is perfect for you! Responsibilities Install, configure, and troubleshoot VoIP (Voice over Internet Protocol) systems, NEC phones systems, Intermedia Hosted and other telecommunication hardware. Conduct structured cabling installation using Cat5, Cat6 cables, and low-voltage electrical wiring in various settings including data centers and commercial buildings. Utilize diagnostic tools such as ohmmeters, telecommunications testing equipment, and RF testers to identify issues and ensure optimal system performance. Troubleshoot equipment failures related to networking hardware, telephony systems, CCTV cameras, and electrical components using hand tools and power tools. Interpret schematics and technical diagrams to accurately install and repair communication infrastructure. Provide exceptional customer service by explaining technical solutions clearly and ensuring client satisfaction during site visits or service calls. Experience Proven experience as a service technician or field technician specializing in telecommunications or networking systems. Hands-on experience with fiber splicing, network installation (LAN/WAN), and structured cabling projects. Familiarity with NEC phone system, Hosted voice solutions, Commercial paging systems, Surveillance cameras and NVRs Avaya telephony systems, and Ethernet networking protocols. Knowledge of low-voltage electrical systems including AC/DC wiring and electrical safety standards. Ability to operate diagnostic tools such as ohmmeters, RF testers, and telecommunications testing equipment effectively. Strong understanding of computer hardware setup, network wiring practices, and telecommunication system installation processes. Prior experience working in data centers or IT environments is highly desirable. Join us to be part of a forward-thinking team dedicated to delivering innovative telecommunications solutions! We value technical expertise combined with excellent customer service skills to ensure our clients receive reliable connectivity every day. All positions are paid roles committed to fostering your professional growth within a vibrant industry!
Pay:
$25.49 - $31.00 per hour Expected hours: 40.0 per week
Benefits:
401(k) 401(k) matching Health insurance Opportunities for advancement Paid time off Paid training
