Judge Group, Inc. Apply Now Telecom Support Tech Rochester (Township), MN, US

• Posted 13 days ago
• Updated 2 hours ago Contract Independent On-site USD $24.00
• 25.

00 per hour Judge Group, Inc. Fitment Dice Job Match Score™ To see how well you match this job, please log in or create an account . Once logged in, be sure to complete your profile to get the most accurate match score. Job Details Skills Leadership Information Technology Provisioning Repair Distribution Functional Testing Quality Assurance Auditing Regulatory Compliance Computer Hardware Documentation Continuous Improvement Accountability Technical Support Problem Solving Conflict Resolution Microsoft Office Inventory Management Adaptability Management Attention To Detail Hardware Support Customer Service Operational Excellence Health Care Communication Telecommunications Wireless Communication Mobile Device Management Inventory Control Lifecycle Management Shipping Logistics Testing Enterprise Asset Management Inventory Insurance Privacy Marketing Leadership Information Technology Provisioning Repair Distribution Functional Testing Quality Assurance Auditing Regulatory Compliance Computer Hardware Documentation Continuous Improvement Accountability Technical Support Problem Solving Conflict Resolution Microsoft Office Inventory Management Adaptability Management Attention To Detail Hardware Support Customer Service Operational Excellence Health Care Communication Telecommunications Wireless Communication Mobile Device Management Inventory Control Lifecycle Management Shipping Logistics Testing Enterprise Asset Management Inventory Insurance Privacy Marketing Show more

Summary Location:

Rochester (Township),

MN Salary:

$24.00 USD Hourly

• $25.

00

USD Hourly Description:

Our client is currently seeking a

Telecom Support Tech Job Summary:

This position receives direction from Telecommunications leadership and works collaboratively in a team environment. The incumbent works closely with clinical staff, operational staff, Information Technology personnel, suppliers, and other internal and external stakeholders to support communication device operations throughout client. This position also supports the operational lifecycle management of communication devices utilized throughout client.

Responsibilities:

Responsible for receiving, programming, configuring, testing, deploying, maintaining, troubleshooting, repairing, tracking, and retiring paging devices and related communication equipment. Maintains accurate inventory records and asset accountability for communication devices supporting clinical and operational staff across the enterprise. Performs daily activities associated with communication device provisioning, inventory control, repair, distribution, shipping, receiving, and lifecycle management. Receives and processes returned devices, conducts functional testing and quality assurance reviews, performs minor repairs, and prepares equipment for redeployment. Supports fulfillment of device requests and coordinates shipments to client locations in Minnesota, Arizona, Florida, and Wisconsin. Maintains inventory levels, monitors asset utilization, conducts inventory audits, and ensures accurate documentation within asset tracking systems. Assists with communication equipment replacement programs, device refresh activities, and disposal processes while maintaining compliance with organizational policies and operational procedures. Supports communication device operations by troubleshooting hardware issues, coordinating escalations when necessary, maintaining operational documentation, and assisting with continuous improvement initiatives related to inventory management, asset accountability, and communication technology support.

Requirements:

• Requires strong organizational, customer service, communication, and problem-solving skills.
• Demonstrated ability to maintain accurate records and manage inventory within established processes and procedures.
• Experience using Microsoft Office applications and asset tracking or inventory management systems.
• Ability to work effectively in a team-oriented environment while independently managing assigned responsibilities.
• Must be adaptable and flexible in an ever-changing work environment.
• Ability to prioritize and manage multiple tasks simultaneously while maintaining attention to detail and accuracy.
• Requires basic troubleshooting and hardware support skills.
• Ability to identify issues, perform routine maintenance and minor device repairs, and coordinate resolution of more complex technical issues.
• Demonstrates a commitment to customer service and operational excellence while supporting critical communication technologies.

Preferred Skills & Experience:

• Experience supporting healthcare communication systems.
• Experience with paging systems, telecommunications equipment, wireless communication devices, or mobile device management.
• Experience with inventory control, asset lifecycle management, shipping, receiving, and logistics operations.
• Experience performing device configuration, testing, deployment, and troubleshooting activities.
• Experience using enterprise asset management or inventory tracking systems.

Medical, dental, and vision insurance are available to qualified candidates who meet eligibility requirements. By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.

Contact:

This job and many more are available through The Judge Group. Please apply with us today! Employers have access to artificial intelligence language tools ("AI") that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id:

cxjudgpa

Position Id:

1150891 Posted 13 days ago Company Info About Judge Group, Inc. The Judge Group, is a leading professional services firm specializing in talent, technology, and learning solutions. We consult, staff, train, and solve. Through our work we make people and organizations better. Our services are successfully delivered through a network of more than 30 offices across the United States, Canada, and India. The Judge Group is proud to partner with the best and brightest companies in business today, including over 60 of the Fortune 100. We serve organizations in financial services, healthcare, life sciences, insurance, government (including aerospace and defense), manufacturing, and technology and telecommunications. Go to company profile Create job alert Never miss an opportunity! Create an alert based on the job you applied for. Create alert Similar Jobs Judge Group, Inc.

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