Telmunications Support Technician

•Onsite#26-09741

Rochester, MN

Onsite

Contract

Starts 10/05/2026

Ends 10/01/2027

Job Description

Genesis10 is currently seeking a Telmunications Support Technician

•Onsite position with a Renowned Healthcare Organization located in Rochester, MN. This is a 12+ month contract opportunity.

Compensation:

$20.00

•$23.00 per hour, W2, based on qualifications

Position Overview:

This position works collaboratively in a team environment to supportmunication device operations. The incumbent will work closely with clinical staff, operational staff, and Information Technology personnel to manage the operational lifecycle ofmunication devices utilized throughout the organization.

Key Responsibilities:

Responsible for receiving, programming, configuring, testing, deploying, maintaining, troubleshooting, repairing, tracking, and retiring paging devices and relatedmunication equipment

Maintain accurate inventory records and asset accountability formunication devices supporting clinical and operational staff across the enterprise

Perform daily activities associated withmunication device provisioning, inventory control, repair, distribution, shipping, receiving, and lifecycle management

Receive and process returned devices, conduct functional testing and quality assurance reviews, perform minor repairs, and prepare equipment for redeployment

Support fulfillment of device requests and coordinate shipments to variouspany locations

Maintain inventory levels, monitor asset utilization, conduct inventory audits, and ensure accurate documentation within asset tracking systems

Assist withmunication equipment replacement programs, device refresh activities, and disposal processes while maintainingpliance with organizational policies and operational procedures

Supportmunication device operations by troubleshooting hardware issues, coordinating escalations when necessary, maintaining operational documentation, and assisting with continuous improvement initiatives

Primary Requirements:

High School diploma/GED and two (2) years of telmunications, technology support, inventory management, logistics, asset management, or related experience OR Associate's degree

Strong organizational, customer service,munication, and problem-solving skills

Demonstrated ability to maintain accurate records and manage inventory within established processes and procedures

Experience using Microsoft Office applications and asset tracking or inventory management systems

Ability to work effectively in a team-oriented environment while independently managing assigned responsibilities

Must be adaptable and flexible in an ever-changing work environment

Ability to prioritize and manage multiple tasks simultaneously while maintaining attention to detail and accuracy

Requires basic troubleshooting and hardware support skills

Ability to identify issues, perform routine maintenance and minor device repairs, and coordinate resolution of moreplex technical issues

Demonstrates amitment to customer service and operational excellence while supporting criticalmunication technologies

Desired Skills:

Experience supporting healthcaremunication systems

Experience with paging systems, telmunications equipment, wirelessmunication devices, or mobile device management

Experience with inventory control, asset lifecycle management, shipping, receiving, and logistics operations

Experience performing device configuration, testing, deployment, and troubleshooting activities

Experience using enterprise asset management or inventory tracking systems

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please !

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years

The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years

Access to an experienced, caring recruiting team (more than 7 years of experience, on average)

Behavioral Health Platform

Medical, Dental, Vision

Health Savings Account

Voluntary Hospital Indemnity (Critical Illness & Accident)

Voluntary Term Life Insurance

401K

Sick Pay (for applicable states/municipalities)

Commuter Benefits (Dallas, NYC, SF, and Illinois)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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