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BlueWater Federal Solutions

Network Engineer - Customer Outreach

Pay: $50–$55/yr
Posted: 2 weeks ago
Location: Whitehall, OH (Onsite)
Last Updated: 2 weeks ago
Hours: Full-Time
Expires: 9/20/2026

Career Insights for Broadband Technician

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Based on Ohio data

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What they do

A Broadband Technician works both inside and outside of a residential or business customer's building to install, change, repair and disconnect broadband services including data, digital TV and voice services. Troubleshoots at time of installation and returns at scheduled time if technical issues arise. Educates customers about ordered services.

$63,052 / year median in Ohio

+6% projected growth

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Job Description

Overview BlueWater Federal is seeking a Customer Service Specialist to support DISA operations in the Columbus, OH area. The Customer Service Specialist will be responsible for initial customer interactions and follow through of service orders. Responsibilities Initial customer interactions and follow through of service orders. Enter the service request details into DISA Storefront (DSF) to initiate a telecommunications service request. Perform customer interaction with exceptional service before/after DISA Storefront (DSF) entry. Engage with the customer to provide assistance if the service request is incomplete or requirements are unclear. Qualifications An active Secret clearance or the ability to obtain one. 2+ years of military experience in communications or a related technical field, 2+ years in an accredited technical training program with at least 1 year of experience in communications or a related field, or 2+ years of experience in communications or a related technical field. We offer a competitive health and wellness benefits package, including medical, dental, and vision coverage. Our competitive compensation package includes generous 401k matching, employee stock purchase program, and life insurance options, and time off with pay.
Salary range:
50-55K BlueWater Federal is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sexual orientation, gender identity, status as a protected veteran, or any other characteristic protected by law. BlueWater Federal is a VEVRAA federal contractor and we request priority referral of veterans.
Qualifications:
An active Secret clearance or the ability to obtain one. 2+ years of military experience in communications or a related technical field, 2+ years in an accredited technical training program with at least 1 year of experience in communications or a related field, or 2+ years of experience in communications or a related technical field. We offer a competitive health and wellness benefits package, including medical, dental, and vision coverage. Our competitive compensation package includes generous 401k matching, employee stock purchase program, and life insurance options, and time off with pay.
Salary range:
50-55K BlueWater Federal is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sexual orientation, gender identity, status as a protected veteran, or any other characteristic protected by law. BlueWater Federal is a VEVRAA federal contractor and we request priority referral of veterans.