Police Communications Operator Commonwealth Of Pennsylvania $49,948.00 - $75,298.00 Annually dental insurance, vision insurance, parental leave, vacation time, paid time off, paid holidays, sick time, retirement plan United States, Pennsylvania, Milton 50 Lawton Lane (Show on map) Oct 05, 2026 Salary $49,948.00 - $75,298.00 Annually Location Northumberland County, PA Job Type Non-Civil Service Permanent Full-time Job Number

N-2026-59796

Department Pennsylvania State Police Division SP Stf Srvs Unt Milton Opening Date 10/01/2026 Closing Date 10/5/2026 11:59 PM Eastern Job Code 73020 Position Number Multiple positions may be filled from this posting. Union AFSCME Bargaining Unit A1 Pay Group ST05 Bureau / Division Code 00202461 Bureau / Division Troop F, Milton Worksite Address 50 Lawton Lane City Milton, Pennsylvania Zip Code 17847 Contact Name PSP Human Resource Civilian Placement Contact Email

RA-SPSPCIVILPLCMT

@pa.gov

THE POSITION

Become a vital part of public safety as a Police Communications Operator with the Pennsylvania State Police. This role at Troop F, Milton gives you the chance to support Troopers and community members during important moments. You make a difference by staying calm, guiding information, and maintaining focus. Join a team that values quick thinking, teamwork, and your dedication to helping others.

DESCRIPTION OF WORK

This position manages incoming and outgoing communications to support State Police response and operations. It ensures that incidents, requests, and information are handled quickly and accurately. As a Police Communications Operator, you will perform the following duties:

Call Handling:

Receive emergency and non-emergency calls, gather key details, and determine appropriate response priorities

Incident Dispatch:

Relay information to Troopers, contact partner agencies, and assist in coordinating responses

Record Management:

Access, research, and maintain records using Commonwealth Law Enforcement Assistance Network (CLEAN), Pennsylvania Justice Network (JNET), and Protection From Abuse Database (PFAD), and electronic management systems

Public Assistance:

Respond to questions from the public and assist visitors seeking information or support

Training Support:

Participate in required instruction and assist in training new operators on communications procedures

Emergency Response:

Report to alternate locations and carry out assigned tasks during major incidents or activated plans Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

Full-time employment, 40 hours per week

Work hours to be determined. Your schedule will include rotating shifts, weekends, and holidays, with a 30-minute lunch.

Telework:

You will not have the option to telework in this position.

Salary:

In some cases, the starting salary may be non-negotiable.

You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS

Minimum Experience and Training Requirements:

Two years of experience using two-way radio, multi-line telephone, or computer aided dispatch systems; or

Two years of experience using computer systems for entering, updating, and retrieving information; or

Completion of 60 college credits; or

An equivalent combination of experience and training.

Special Requirements:

You must possess a clear, firm voice and no major speech, hearing, or visual impairments that would interfere with understanding verbal communication, being understood, or using electronic communications equipment and visual display equipment.

You must obtain an active Public Safety Telecommunicator certification issued by the Association of Public Safety Communications Officials within the probationary period and maintain the same for the duration of employment in this job.

You must obtain active Commonwealth Law Enforcement Assistance Network (CLEAN) and Pennsylvania Justice Network (JNET) certifications issued by the Pennsylvania State Police within the probationary period and maintain the same for the duration of employment in this job.

Additional Requirements:

You must have two years of experience in dispatching police, fire, or ambulance services for emergency response.

You must be able to perform essential job functions.

Legal Requirements:

This job title has been identified as performing critical duties. Prior to placement in this job title, the selected candidate regardless of their current job, must submit a Report of Medications for screening by the State Police Medical Officer.

You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.